Police Dispatcher - Lateral

About the role

The City of Walnut Creek seeks a full-time Police Dispatcher to join the Communications Center. This position is not entry-level and requires extensive experience.

Responsibilities

• Receive emergency calls and inquiries from the public
• Dispatch police officers via radio to calls for service
• Handle multiple work requests under pressure
• Exercise tact and discretion during emergency situations
• Operate multiple automated systems and telecommunications equipment
• Work shifts 24/7, 365 days a year

Requirements

• One year of full-time, or its equivalent, experience within the last seven years performing law enforcement dispatch duties at a California law enforcement agency
• Two years of full-time, or its equivalent, experience within the past two years at a US law enforcement agency outside of California
• Successfully completed probation as a Police Dispatcher with a California law enforcement agency
• Taken the POST Entry-Level Dispatcher Selection Test Battery
• Completed the POST Public Safety Basic Dispatcher Course
• Ability to type at the corrected minimum rate of 40 words per minute
• Good driving record

Qualifications

• Graduation from high school, supplemented by coursework in communications, secretarial duties, public safety, or a related field

Skills

• Effective communication skills
• Sound judgment under pressure
• Discretion and tact
• Computer proficiency (typing at 40 words per minute)

Benefits

• Health insurance plans with generous City contribution
• Dental and Vision Plans – Family coverage fully paid by the City
• Life Insurance and Long Term Disability – Individual coverage fully paid by the City
• Retirement Program – CalPERS 2% at 60 retirement plan OR for new employees hired after 1/1/2013 the benefit formula applicable under AB340 California Public Employees' Pension Reform Act of 2013 (PEPRA)
• Employee contribution of 7%
• Money Purchase Plan with annual City contribution of $850
• Voluntary 457 Deferred Compensation and Retirement Health Savings plans are available
• Medicare Participation
• Paid Leave and Holidays – General Leave accrual starts at 20 days per year and progresses to 30 days per year at twenty-five years of service
• Twelve paid holidays per year and one floating DEIB holiday per year
• Dependent Care and Medical Spending Accounts – Available to eligible employees on a voluntary basis
• Additional Benefits – Tuition Reimbursement Program, Employee Assistance Plan, Wellness Program, Commute Alternative Program and others