Police Dispatcher (Lateral)

Responsibilities

• Receives and evaluates police and emergency calls, and related business calls for the City during an assigned portion of the 24-hours-per-day/7-days-per-week Police Department operations;
• Provides information and/or transfers calls to the appropriate department, agency, or response organization;
• Takes messages for Police Department personnel;
• Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining priority of emergency and contacting and sending appropriate response unit;
• Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back-up units, as necessary, ensuring the safety of field units.
• Operates computer, telephone, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned;
• Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information;
• Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons;
• Accesses Federal, State, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff.

Requirements

• Possess a POST Communications Certificate;
• Successfully completed a probationary period within a California public safety agency or equivalent or have one full year of Dispatcher experience within the last four years.