Poker Dealer

Open to Oneida enrolled tribal members only.

Pay

$15.00/hr plus tips (Average range tips per hour: $30.00 - $38.00). $15.00/hr during initial training.

• Shift Differential:
• Monday-Thursday (6pm to 6am) + $1.00 per hour worked
• Friday 4pm to Saturday 4am + $3.00 per hour worked
• Saturday (4am to 4pm) + $2.00 per hour worked
• Saturday (4pm to 4am) + $3.00 per hour worked
• Sunday 4am to Monday 6am + $2.00 per hour worked

About the Role

Deal various Poker games to customers on assigned shift. Continuation of this position is contingent upon funding allocations.

Responsibilities

• Provide excellent customer service for all internal and external customers of the Poker Room operations at all times and in all activities.
• Promote the Poker Room to all patrons.
• Establish and maintain effective working relationships with all internal and external customers of the Oneida Casino.
• Provide solutions for customer concerns and continually focus on customer service as the top priority.
• Ensure compliance with all regulatory requirements in all areas at all times.
• Adhere to established quality, service delivery, customer service, and customer demand expectations.
• Adhere to all audit, and legal regulations/laws and practices.
• Conduct the dealing of poker games in accordance with company policy, procedures, and regulations; handle player transactions; ensure a positive poker experience for all guests.
• Inform Pit Manager of any irregularities, disputes, arguments and relevant facts regarding specific players and their actions.
• Deal thirty (30) hands per hour.
• Meet strict start times and adhere to a strict dress code.
• Provide a friendly, fun, harmonious atmosphere for guests.
• Demonstrate strong knowledge of Poker and have the ability to control games.
• Comply with department, casino, gaming regulatory policies, procedures, and internal controls.
• Ensure game protection and game pace for all guests and ensure payouts are made quickly and accurately.
• Deal live Poker games, read winning hand, award pot.
• Begin dealer rotation in complete uniform and good personal hygiene.
• Safeguard company assets.
• Keep work area clean and orderly at all times.
• Contribute to a team effort and accomplish related results as required.

Qualifications

• Knowledge of principles and practices of public relations and customer service.
• Knowledge and understanding of various card and poker games.
• Skill in accurately recording numbers and payouts.
• Knowledge in dealing Seven Card Stud, Texas Hold’em, Omaha, and other poker games.
• Ability to demonstrate outstanding guest service at all times.
• Ability to apply basic mathematical skills.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
• Ability to represent the organization in a professional manner, building respect and confidence.
• Ability to communicate effectively in the English language, both verbally and in writing with staff and the general public.
• Must adhere to strict confidentiality in all matters and sign a confidentiality statement prior to employment.
• Must be willing and able to obtain additional education and training.
• Must pass a pre-employment drug screening.
• Must adhere to the Tribe’s Drug and Alcohol Free Workplace Policy during the course of employment.
• Must pass a background security check with the Oneida Nation in order to meet the Employment Eligibility Requirements, Tribal/State Compact and/or Oneida Nation Gaming Ordinance as they pertain to the position.
• A temporary license or Gaming License issued by the Oneida Gaming Commission is required as a condition of employment and continuing employment within the Oneida Nation’s Gaming Division.

Minimum Requirements

• Must be eighteen (18) years of age or older.
• High School Diploma, HSED Diploma or GED Certification is required. Applicants age fifty (50) and older are exempt from this requirement.
• One (1) year of poker dealing experience. (Must pass an audition demonstrating proficiency in poker dealing.)

Physical Requirements

• Frequently stand for extended periods, reach with hands and arms, and talk and hear.
• Occasionally walk, stoop, kneel, crouch, and lift and/or move up to twenty-five (25) pounds.
• Employee must be able to spend a significant amount of time twisting and turning with upper extremities extended across gaming table.
• Evening, holiday and/or weekend work may be required. Extended hours and irregular shifts may be required.
• Work environment is NOT smoke, noise, or dust-free.
• A Tuberculosis (TB) Screening and/or a 2 step TB Skin Test is required within thirty (30) days of employment.

This is a non-management, half or part-time position.