Poker Dealer

About the role

Monarch Casino Resort Spa is a premier destination for luxury gaming and hospitality in Black Hawk, Colorado. We create unforgettable moments through exceptional gaming, exquisite dining, and indulgent spa services in a sophisticated atmosphere. As a family-owned business, we prioritize lasting relationships with guests and the community, ensuring every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Responsibilities

• Deals accurately and procedurally correct.
• Deals all required poker games.
• Practices and supports Monarch’s courtesy guidelines while promoting outstanding guest relations.
• Handles customer transactions for "buy-ins" and "pay-offs".
• Verifies fills and credits of the game.
• Notifies Casino Games Supervisor of any irregularities in customer play and/or transactions during shift.
• Takes losing bets and pays winning bets in accordance with house rules and procedures.
• Protects the security of the game and handles money and chips.

Requirements

• Must be at least 18 years of age and able to obtain and maintain a Colorado Support Gaming License.
• Previous dealing experience or completion of dealing school required.
• Skilled in establishing and maintaining effective working relationships with staff and other departments.
• Excellent guest service and communication skills with the ability to interact with guests.
• Ability to speak, write, and understand English.
• Ability to communicate information clearly through spoken words and sentences.
• Ability to read and understand information and instructions presented in writing.
• Strong general mathematical skills, including addition, subtraction, multiplication, and division in all units of measure (whole numbers, common fractions, and decimals).
• Ability to stand for the duration of the shift.
• Ability to bend, stoop, and continuously use hands.
• Successfully pass a pre-employment criminal background check and drug screen.

Benefits

• Full-Time Team Members (30+ hours):
  • Paid Time Off
  • 6 Observed Holidays and Holiday Pay
  • Health Benefit Insurance Package after 90 days, including:
    • Medical, dental, and vision insurance
    • Life insurance
    • Short-term disability
    • 401k with company match
• Part-Time and Full-Time Team Members:
  • 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks
  • Up to 48 hours of Sick Pay for Team Members under 30 hrs per week
  • 80% Subsidized Bus Transportation Options
  • Free Covered Parking
  • Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
  • Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
  • Career Development and Advancement Programs
  • Team Member Anniversary Recognition (earn resort credit, vacation trips, and more)
  • Team Member Hotel, Retail, and Spa Discounts

Convenient casino bus routes are available at www.casinoshuttle.com. Monarch subsidizes up to 80% of bus transportation costs.