Point of Care Coordinator

About the role

As a Point of Service Coordinator, you will provide immediate assistance and administrative support to patients, ensuring smooth entry into healthcare services. Daily responsibilities include greeting and assisting patients with coverage questions and office protocols, verifying and updating demographics and insurance, registering new patients, and accurately handling receivables and daily deposits. Success in this role requires exceptional customer service, meticulous data and financial accuracy, strong insurance knowledge, and proficiency with scheduling systems. Ensures compliance with applicable department, regulatory, and safety standards related to POC activities in the hospital or clinic setting.

Responsibilities

• Participates in the implementation and validation associated with new lab equipment/instrumentation.
• Coordinates with vendors to include staff training.
• Provides technical guidance to other laboratory staff and coordinates/participates in a variety of complex technical tasks to troubleshoot escalated problems/issues and determine quality control measures needed.
• Assists in the competency review and/or directly reviews testing personnel.
• Conducts competency assessments by task or procedure and documents through a standard evaluation tool.

Requirements

• Required Bachelor’s in a chemical, physical, biological science, or laboratory medical technology.
• Four (4) years of related laboratory experience.
• One of the following certifications upon hire:
  • Med Technologist - ASCP
  • Clinical Laboratory Technologist
  • Medical Laboratory Technician ASCP
  • Medical Laboratory Technician AMT
  • Medical Technologist AMT

Pay

$40.38 - $67.95 /hour