Physician Center Clerk - Heart Center

Responsibilities

• Answers phone and enters phone notes.
• Opens and distributes incoming mail and faxes.
• Updates all demographic information at check-in.
• Scans test results into electronic medical record.
• Schedules patient appointments in IDX.
• Collects co-payments and outstanding balances.
• Coordinates referral process.
• Prepares mailings identified by manager or physician.
• Responsible for "end of day" duties to include appointment reconciliation and cash accounting.

Requirements

• Read, write, and follow verbal instructions.
• Ability to operate various office machines including a Personal Computer, fax, copier, etc.
• Customer Service oriented.
• Knowledge of medical terminology (preferred).
• Basic insurance knowledge (preferred).