Phlebotomist Representative I - Hospital

About the role

The Phlebotomist I represents the face of our company to patients within the hospital systems at Quest Diagnostics, both as part of their routine health management or for insights into life-defining health decisions.

Responsibilities

• Perform venipuncture and capillary blood collection on patients of all age groups.
• Accurately label and process specimens according to laboratory protocol.
• Maintain cleanliness and organization of phlebotomy carts and work areas.
• Administer oral solutions according to established training, such as Glucola.
• Data entry and processing specimens including labeling, centrifuging, splitting, and freezing specimens as required by test order.
• Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answering phones when needed.
• Read, understand and comply with departmental policies, protocols and procedures.
• Observe infection control and safety protocols at all times.
• Complete training courses and keep up to date with the latest phlebotomy techniques.
• Communicate effectively with patients, nursing staff, and lab personnel.
• Participate in special projects and teams.
• Rotate through inpatient, outpatient, physicians’ offices, and ED settings as scheduled.
• Assist with training new staff or students as needed.
• Stay up to date on company communications.
• Perform additional duties and responsibilities as needed.

Qualifications

• Demonstrate proficient phlebotomy skills to include pediatric, geriatric, and capillary collections.
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
• Must have reliable transportation, valid driver's license, and clean driving record, if applicable.
• One year of phlebotomy experience preferred.
• Customer service and healthcare experience preferred.
• Keyboard/data entry experience.
• Depends on site operations and model, Hospital Phlebotomists may also support pre-analytical laboratory functions.

Physical And Mental Requirements

• Lift light to moderately heavy objects.
• Sit, stand, and walk for long periods of time.
• Use stairs and/or elevators to move between floors as required by the job.
• Perform repetitive tasks with dominant hand frequently to constantly throughout the day.

Work Environment

• Hospital environment.
• Exposure to graphic traumas.

Skills

• Ability to provide quality, error free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills to include pediatric and geriatric.
• Superior customer focus; engaging in positive interactions; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest.
• Knowledge of our business.

Benefits

• Vacation and Health/Flex Time (part-time employees scheduled to work at least 20 hours per week).
• 6 Holidays plus 1 “MyDay” off (if regularly scheduled to work 20+ hours per week).
• 401(k) pre-tax and/or ROTH IRA with company match up to 5% after 12 months of service.
• Employee stock purchase plan.
• Annual, no-cost health assessment program.
• Blueprint for Wellness® and so much more!

Pay

Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Part-time employees (29 hours or less per week) are eligible for:
• Vacation and Health/Flex Time (part-time employees scheduled to work at least 20 hours per week)
• 6 Holidays plus 1 “MyDay” off (if regularly scheduled to work 20+ hours per week)
• 401(k) pre-tax and/or ROTH IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Annual, no-cost health assessment program
• Blueprint for Wellness® and so much more!

Schedule

Monday to Friday, 4:30 AM to 8:30 AM, with rotational weekends.