Phlebotomist Representative I - Hospital

About the role

The Phlebotomist I represents the face of our company to patients within the hospital systems at Quest Diagnostics, both as part of their routine health management or for insights into life-defining health decisions.

Responsibilities

• Perform venipuncture and capillary blood collection on patients of all age groups.
• Accurately label and process specimens according to laboratory protocol.
• Maintain cleanliness and organization of phlebotomy carts and work areas.
• Administer oral solutions according to established training, such as Glucola.
• Data entry and processing specimens including labeling, centrifuging, splitting, and freezing specimens as required by test order.
• Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answering phones when needed.
• Read, understand and comply with departmental policies, protocols and procedures.
• Observe infection control and safety protocols at all times.
• Complete training courses and keep up to date with the latest phlebotomy techniques.
• Communicate effectively with patients, nursing staff, and lab personnel.
• Participate in special projects and teams.
• Rotate through inpatient, outpatient, physicians’ offices, and ED settings as scheduled.
• Assist with training new staff or students as needed.
• Stay up to date on company communications.
• Perform additional duties and responsibilities as needed.

Requirements

• Work Experience: Demonstrate proficient phlebotomy skills to include pediatric, geriatric, and capillary collections. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
• Must have reliable transportation, valid driver's license, and clean driving record, if applicable.
• Preferred Work Experience: One year of phlebotomy experience preferred. Customer service and healthcare experience preferred. Keyboard/data entry experience.
• Physical And Mental Requirements: Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Must be able to sit, stand, and walk for long periods of time; requires long hours of eye-hand coordination. Must be able to use stairs and/or elevators to move between floors as required by the job. Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
• Knowledge: Committed to all applicable Quest Diagnostics & Hospital System policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. Ability to communicate clearly and effectively in English, both verbally and in writing.
• Skills: Ability to provide quality, error free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Must demonstrate superior customer focus; engaging in positive interactions; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business.
• Education: High School Diploma or Equivalent. (Required) Preferred Technical Training Or Professional Licensing: Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana) (Preferred).

Qualifications

• Education: High School Diploma or Equivalent. (Required)
• Technical Training Or Professional Licensing: Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana) (Preferred).

Benefits

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program
• Blueprint for Wellness® healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!