Phlebotomist Representative I - Hospital

About the role

The Phlebotomist I represents Quest Diagnostics within hospital systems, interacting with patients to manage their health and providing critical blood samples.

Responsibilities

• Draws quality blood samples from patients following established practices and procedures.
• Accurately labels and processes specimens according to laboratory protocol.
• Maintains cleanliness and organization of phlebotomy carts and work areas.
• Administers oral solutions as per established training.
• Data entry and processing specimens including labeling, centrifuging, splitting, and freezing specimens as required by test order.
• Performs departmental-related clerical duties such as data entry, inventory, stock supplies, and answering phones.
• Complies with departmental policies, protocols, and procedures.
• Observes infection control and safety protocols.
• Completes all data entry requirements, including patient registration and test order entry.
• Ensures facilities are neat, clean, and in good repair, reporting necessary repairs and maintenance.
• Completes training courses and stays updated with the latest phlebotomy techniques.
• Communicates effectively with patients, nursing staff, and lab personnel.
• Participates in special projects and teams.
• Rotates through inpatient, outpatient, physicians' offices, and ED settings as scheduled.
• Aids in training new staff or students as needed.
• Stays informed about company communications.
• Performs additional duties as needed.

Qualifications

• Demonstrate proficient phlebotomy skills to include pediatric, geriatric, and capillary collections.
• Flexible and available based on staffing needs, including weekends, holidays, on-call, and overtime.
• Must have reliable transportation, valid driver's license, and a clean driving record, if applicable.
• One year of phlebotomy experience preferred.
• Customer service and healthcare experience preferred.
• Keyboard/data entry experience.
• Ability to communicate clearly and effectively in English, both verbally and in writing.

Skills

• Quality, error-free work in a fast-paced environment.
• Independent work with minimal supervision.
• Excellent phlebotomy skills to include pediatric and geriatric.
• Superior customer focus; engaging in positive interactions; open and transparent communication with peers, supervisors, and patients.
• Knowledge of Quest Diagnostics policies and procedures.

About the team

Quest Diagnostics honors military service members and encourages veterans to apply. We do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.