Pharmacy Technician Trainee

Role Overview

As a Pharmacy Technician Trainee, you will be an integral part of a collaborative team focused on delivering safe, accurate, and efficient patient care. Your responsibilities include welcoming patients with compassion, processing prescriptions, assisting with inventory management, and supporting pharmacy operations to enhance patient satisfaction and departmental efficiency.

Key Responsibilities

• Greet patients warmly and address their needs at all entry points.
• Assist in processing orders, managing prescriptions, and referring questions to the pharmacist.
• Maintain a clean, organized work environment to meet company and regulatory standards.
• Utilize pharmacy computer systems to perform tasks such as searching patient profiles, managing prescriptions, and entering invoices.
• Support inventory activities including ordering, stocking, and rotating medications.
• Complete required training and exams, adhere to policies, laws, and regulations including HIPAA and pseudoephedrine sales.
• Finalize sales at the point of sale and accurately transcribe prescription data for labeling.
• Handle customer inquiries professionally via phone and in person, resolving questions and concerns effectively.
• Perform administrative duties such as filing prescriptions and, for long-term care, medication cycle exchanges and cart audits.

Qualifications & Skills

• High school diploma or equivalent; eligible for pharmacy technician registration.
• 0 to 6 months experience preferred.
• Ability to lift up to 25 pounds and be at least 18 years old.
• Strong communication, organizational, and customer service skills.