Pharmacy Technician Supervisor - Intake

We need to output HTML fragment with sections: About the role? The posting includes description of company, mission, etc. Could be "About the role" or "About the company". The instructions: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to extract substantive content: The posting includes: - Role: Pharmacy Technician Supervisor - Intake (but we cannot repeat job title as heading) - Full-time position, Monday to Friday - 11:30am - 8pm EST. Seeking candidates who live within a commutable distance to our New Hyde Park, NY pharmacy location. - Company description: Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion. - Salary range starting at $65k an up depending on experience Sign-On Bonus: $5,000 for employees starting before October 31, 2026. - We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth. - We offer a variety of benefits including: Medical; Dental; Vision 401k with a match Paid Time Off and Paid Holidays Quarterly Incentive Bonuses Tuition Reimbursement Company paid benefits – life insurance; and short and long-term disability Salary starting at $57,000 annually and up, depending on experience (duplicate salary info) - Responsibilities: The Pharmacy Technician Intake Supervisor is responsible for managing incoming patient, prescriber, and/or prescription-related communication received by the pharmacy, including but not limited to triaging communications to the appropriate internal departments, processing incoming faxes and electronic prescriptions, the proper set up of patient profiles, creating new drug orders, and communicating with prescribers to request refill prescriptions. This role requires working knowledge of prescription data entry and pharmacy terminology to execute workflow. The supervisor will also provide quality control by routinely examining patient profiles and/or orders for processing accuracy and productivity, adjusting personnel to meet work volume needs and service levels, training, employee coaching, and performance management. - Intake Supervisor Essential Functions: (list of bullet points) - Intake Supervisor Qualifications: Education/Learning Experience Required: High School Diploma or GED, licensed/registered pharmacy technician or as required by state law, Previous Experience in Pharmacy Intake, Nationally Certified Pharmacy Technician Desired: Associates or Bachelor’s Degree, Advanced Certified Pharmacy Technician, Specialty pharmacy experience Work Experience Required: 4+ years pharmacy experience, previous leadership experience Desired: 5+ years pharmacy experience, 1+ years supervisor experience Skills/Knowledge Required: Excellent interpersonal skills, able to work with all levels of management and staff, vast knowledge of pharmacy terminology and process including sig codes, and roman numerals, brand/generic names of medication, advanced typing, math and analytical skills. Desired: Specialty pharmacy operations, leadership skills, independent decision-making abilities, able to conduct research, be resourceful, and self-reliant, excellent communication skills Licenses/Certifications Required: Registration with Board of Pharmacy as required by state law, Certified Pharmacy Technician (PTCB) Desired: Advanced Certified Pharmacy Technician Behavior Competencies Required: Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills, leadership We need to decide sections: Could have About the role (company description, mission, location, schedule). Responsibilities (essential functions). Qualifications (education, experience, licenses). Skills (maybe combine with qualifications). Benefits (list). Pay (salary range and sign-on bonus). Schedule (hours). The instruction says prefer a few substantive sections over many thin ones. So we could combine some. We must not create sections with filler like "commensurate with experience". We have actual salary numbers: starting at $65k up depending on experience, also $57k? There's contradictory numbers: earlier says $65k, later says $57k. Both are substantive; we should include both? The posting says "Salary range starting at $65k an up depending on experience Sign-On Bonus: $5,000 for employees starting before October 31, 2026." Then later "Salary starting at $57,000 annually and up, depending on experience". Both are substantive; we can include both as part of Pay section. Schedule: "Full-time position, Monday to Friday - 11:30am - 8pm EST." That's specific. Benefits: list given. We need to avoid duplication: The benefits list includes Medical; Dental; Vision 401k with a match Paid Time Off and Paid Holidays Quarterly Incentive Bonuses Tuition Reimbursement Company paid benefits – life insurance; and short and long-term disability. We'll format as

  • items. Responsibilities: The essential functions list is long; we can put as
    • each bullet. Qualifications: Could be split into Education, Experience, Licenses, Skills. But to keep few sections, we could have "Qualifications" covering education, experience, licenses, and maybe "Skills" separate. However we have many sub-items; maybe better to have sections: Qualifications (education & experience), Skills/Knowledge, Licenses/Certifications, Behavior Competencies. But that's many sections. The instruction says prefer a few substantive sections over many thin ones. So we could combine Qualifications and Skills into one "Qualifications and Skills" section, but we need to follow heading examples: they gave examples: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can use those headings. We can have sections: About the role, Responsibilities, Qualifications, Skills, Benefits, Pay, Schedule. That's 7 sections, each substantive. We must not repeat job title as heading. So we will not have heading "Pharmacy Technician Supervisor - Intake". Use About the role for company description etc. Now we need to extract content for each section. About the role: Should include company description, mission, values, location, schedule? Actually schedule could go to Schedule section. Location maybe in About the role. We'll include: Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion. Also mention location: New Hyde Park, NY pharmacy location (commutable distance). Also mention full-time Monday-Friday 11:30am-8pm EST? That could go to Schedule. Responsibilities: Use the essential functions list. Also include the earlier description of managing incoming communications etc. Could combine both. We'll list bullet points. Qualifications: Education/Learning Experience Required and Work Experience Required. Also maybe include desired education/experience. We'll list required and desired. Skills: Skills/Knowledge Required and Desired. Licenses/Certifications: Required and Desired. Behavior Competencies: Could be part of Skills? But we have a separate heading for Skills; maybe we put Behavior Competencies under Skills or Qualifications. However we have a heading "Skills" already; we could include behavior competencies there. But we also have "Licenses/Certifications" not in examples but could be under Qualifications. The examples didn't list Licenses/Certifications but we can still include if needed. However instruction: Use headings from examples; but we can also add other headings if needed? It says use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. Safer to stick to those. So we need to fit all info into those categories. We can put Licenses/Certifications under Qualifications (as part of qualifications). Behavior competencies under Skills. Thus sections: About the role, Responsibilities, Qualifications, Skills, Benefits, Pay, Schedule. Now we need to ensure we don't create sections with filler. All have content. Now we need to format: Use

      for each heading. Then content: For prose use

      . For lists use

      • . We must not include markdown code fences. Just raw HTML. Let's craft. About the role: combine company description, mission, values, location (New Hyde Park, NY). Could also mention that it's a full-time position? But schedule separate. We'll write a

        with the description. Responsibilities: We'll have a

        intro maybe then

        list of essential functions. Also include the earlier description about managing incoming communications etc. Could incorporate as first bullet. Let's list essential functions bullet points from the posting: - Supervises intake staff in a leadership role to maintain a positive working environment by creating synergy and teamwork to minimize employee relations issues and reduce turnover. - Communicates effectively across pharmacy and/or corporate teams and with patients, and successfully resolves issues. - Creates patient profiles and processes orders in a timely manner from electronic prescription and fax queues, requests refill prescriptions as appropriate, manages incoming documents from the fax server - Assists Manager in day-to-day pharmacy operations and in implementing new procedures to ensure that the accurate and timely dispensing of quality pharmacy services is consistently delivered to all patients using effective service leadership and customer skills. - Works with pharmacy management to recruit, select, hire, orientate, develop, and train new associates. - On an ongoing basis, evaluates, coaches, and utilizes performance management practices to motivate and set expectations for Intake staff. - In collaboration with management, drafts and delivers effective corrective action plans and disciplinary action to technicians performing at substandard levels. - Manages and reports on daily activity of vertical team members, including monitoring of daily workflow and Pulse reporting. - Works with pharmacy management to control operating expenses by effective utilization of personnel, equipment, and supplies to maintain and improve services within approved budget. - Works with pharmacy management to gain a thorough understanding and working knowledge of job functions performed by each team member. - Works with Intake Manager and/or Director of Pharmacy Operations on other responsibilities, projects, implementations, and initiatives as needed. - Performs activities related to the practice of pharmacy in accordance with state and federal laws and REMS programs - Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations and compliance with professional practice