Pharmacy Technician [SK-14369]

About the Role

We are seeking a dedicated professional to join our client’s team, where you will be at the heart of the medication fulfillment process. In this pivotal role, you will focus on the critical preparation and distribution of essential drug products, utilizing advanced systems to ensure prescriptions are accurately prepared and delivered. Your meticulous attention to detail and exceptional problem-solving skills will be crucial in resolving complex issues, directly contributing to seamless patient service and operational excellence. This is your chance to make a tangible difference in patient care, supporting the health journey of individuals from day one.

Responsibilities

• Process prescription exceptions, including resolving claim rejects and engaging in proactive outreach to members and physicians to ensure smooth service delivery.
• Accurately enter member demographics and prescription information into the data processing system, maintaining data integrity.
• Investigate and resolve rejected insurance billing issues, as well as escalated member concerns, ensuring a positive patient experience.
• Collaborate closely with Pharmacists, escalating complex prescription questions for expert interpretation and guidance.
• Provide exceptional support through inbound and/or outbound calls to patients and physicians, addressing inquiries and facilitating communication.
• Undertake additional duties as assigned, contributing to the overall efficiency and success of the pharmacy operations.

Requirements

• High School diploma or equivalent.
• 2-4 years of hands-on experience in a pharmacy technician role.
• Current Pharmacy Registration and Certification as mandated by the state of operation.
• Basic computer proficiency to navigate essential systems and tools.
• Be authorized to work in the United States.
• Not require sponsorship of any kind for the duration of the assignment.
• Be able to work on a W-2 basis. C2C or 1099 is not permitted for this position.

Schedule

Week 1 Training: Monday – Thursday, 4:30 PM – 12:30 AM

Regular Schedule: Monday – Wednesday, 9:00 AM – 7:00 AM AND either Thursday, 4:30 PM – 2:30 AM or Saturday, 2:30 PM – 12:30 AM