Pharmacy Technician [SK-14368]

Partnering with Aquent, a leading organization in the healthcare sector, this role supports a team committed to delivering essential health services and innovative solutions that make a tangible difference in patient well-being and community health.

Responsibilities

• Proactively manage prescription exceptions, resolving claim rejects and facilitating communication with members and healthcare providers to ensure continuous care.
• Accurately input member demographic and prescription details into advanced data processing systems, maintaining the integrity and precision of patient records.
• Investigate and resolve complex insurance billing challenges and address escalated member inquiries to ensure smooth financial processing and patient satisfaction.
• Serve as a vital link by escalating prescription-related questions to Pharmacists for expert interpretation and guiding appropriate processing steps.
• Engage with patients and physicians through inbound and outbound calls, providing compassionate support and clear information regarding prescriptions.
• Undertake additional responsibilities as needed to support the efficient operation of pharmaceutical services.

Requirements

• Be authorized to work in the United States without sponsorship.
• Work on a W-2 basis (C2C or 1099 is not permitted).
• Hold a valid Pharmacy Technician or Pharmacy Technician Trainee License.
• Possess a High School diploma or equivalent.
• Have 2-4 years of hands-on experience in a pharmaceutical support role.
• Current Pharmacy Registration and Certification, as mandated by operational state regulations.
• Proficiency in basic computer applications.

Schedule

• Sunday, Wednesday, Thursday, and Friday: 3:30 PM – 1:30 AM
• Sunday, Monday, Tuesday, and Thursday: 5:00 AM – 3:00 PM

Benefits

• Health benefit contributions
• Retirement plans with employer match
• Flexible spending accounts