Pharmacy Technician [SK-12778]

About the role

Aquent is partnering with a leading healthcare client that is revolutionizing pharmaceutical innovation by transforming how prescription medications are dispensed and delivered. This client uses cutting-edge robotic technology in centralized environments to ensure efficient and accurate fulfillment, directly enhancing patient care and accessibility. In this role, you will contribute to the seamless operation of advanced micro-fulfillment centers, leveraging innovative robotics to prepare and distribute essential medications. Your work will ensure precision, speed, and reliability, improving lives by delivering medications faster and more accurately.

Responsibilities

• Data Entry & Order Processing: Process new patient registrations, manage refill requests, accurately interpret medical abbreviations, and resolve data entry discrepancies.
• Fulfillment Operations: Operate automated machinery, meticulously sort medications, count and fill prescriptions, apply labels, and prepare orders for packing and shipping while upholding stringent quality control standards.
• Insurance & Third-Party Claims: Address and resolve rejected insurance claims by reviewing, correcting, and resubmitting information in accordance with plan requirements.
• Maintenance & Collaboration: Provide support to on-site and remote pharmacists, escalate complex issues to senior staff, and contribute to the cleaning and maintenance of machinery to ensure an organized and efficient workspace.

Requirements

• Must hold an active pharmacy technician license.
• High School Diploma or GED.
• Fluent in reading, writing, and speaking English.
• Intermediate keyboarding skills (at least 25 WPM, touch typing).
• Basic PC and web browser skills (navigating programs, online forms, and search engines).
• Ability to push, pull, grasp, and lift/carry up to 50 pounds with or without reasonable accommodation.
• Willingness to work a flexible shift.

Qualifications (Nice-to-Have)

• Active pharmacy technician certification.
• At least 2 years of pharmacy technician experience in a retail, fulfillment, or call center environment.
• Prior customer service or healthcare platform experience.

Schedule

• Sunday-Tuesday, and Friday, 3:30 pm-1:30 am
• Sunday-Wednesday, 3:30 pm-1:30 am
• Sunday-Thursday, 10:00 pm-6:00 am