Pharmacy Sales & Marketing Account Manager
- for lists. Use
for prose. Remove boilerplate. We need to parse the posting. Key info: Location: Lexington, Kentucky, United States of America (maybe not needed as heading). Could be in a paragraph. Company description: "Extraordinary Care. Extraordinary Careers..." etc. Could be in a paragraph. Why Guardian Pharmacy of Kentucky? etc. We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only those with real content. Let's extract: - About the role: maybe the description of role: "As a key member of the local management team, assist in achievement of budget through sales to new clients, increasing sales to existing clients. Work with President, Director, Sales & Marketing and Director, Finance & Admin to evaluate potential profitability of any new business prior to proposal. Responsible for building a positive working relationship with all clients by resolving issues/problems, advising clients on regulatory issues, and training client staff as needed." That's responsibilities. But we need separate sections: Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have: Responsibilities: list of duties (Essential Job Functions). Those are many bullet-like sentences. Requirements: maybe Education And/or Certifications. Qualifications: maybe Skills And Qualifications. Skills: maybe overlapping. But we need to avoid duplication. Better to map: - About the role: maybe a brief overview: "Guardian Pharmacy of Kentucky ... opportunity to join our rapidly growing team in Lexington, KY. ..." Could be a paragraph. - Responsibilities: list of essential job functions. - Requirements: Education and/or Certifications. - Qualifications: maybe "Nursing/healthcare background preferred" etc? Actually that is also under Education. - Skills: Skills And Qualifications list. - Benefits: What We Offer section includes compensation & financial, benefits, time off. - Pay: Travel throughout the Lexington/Louisville/Central Kentucky Market $75,000 - $85,000 Annually DOE (negotiable). That's pay. - Schedule: Work Environment Requires up to 75% travel, by air and ground Ability to work flexible hours. That's schedule. We must not create sections with placeholder text. All have real content. We need to output HTML fragment only. Let's craft:
About the role
Guardian Pharmacy of Kentucky, a member of the Guardian family of pharmacies, has an exciting opportunity to join our rapidly growing team in Lexington, KY. We’re reimagining medication management and transforming care, delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs.
Responsibilities
- Call and visit current customers to enhance and facilitate positive working relationships between customers and the pharmacy
- Market pharmacy as preferred provider of pharmacy services to existing customer base to increase penetration of services and patients served
- Act as liaison with pharmacy operations to maintain high level of service level to customers, following all service related issues through to resolution
- Maintain customer relationships and perform as an “expert” advisor to facilitate problem‑solving with the goal of 100% customer retention
- Ensure initial servicing of new customer residents is smooth and error free by acting as liaison/quality assurance point person upon startup of service
- Responsible for the training of new facility staff during start up
- Assist in data collection of new facility start‑ups to ensure smooth and error free start up
- Provide consulting services to customers to assist in compliance
- Provide in‑service training to customer staff as needed
- Participate in marketing efforts to potential customers
- Actively participate in local association meetings related to assisted living/long term care facilities
- Work in pharmacy operations on an as needed basis, providing assistance in the areas of medical records and order entry
- Other essential functions and duties may be assigned as needed
Requirements
- High School Diploma or GED required; Bachelor’s degree preferred
- Valid driver’s license and clean driving record
- Nursing/healthcare background preferred
- Pharmacy Technician license/certification/registration (per state requirement) preferred; National Certification preferred (PTCB)
- Experience in sales and/or account management preferred
Skills
- Excellent customer relations skills and ability to build strong customer relationships
- Ability to work independently and deliver to deadlines
- Ability to solve problems with minimal direction
- Great attention to detail and accuracy
- Ability to excel in a fast‑paced, team‑oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
- Quality minded; motivated to seek out errors and inquire when something appears inaccurate
- Salesforce or similar CRM experience a plus
- Knowledge of LTC or pharmacy industry
Benefits
- Competitive pay
- 401(k) with company match
- Family, Health & Insurance Benefits (Full‑Time employees working 30+ hours/week only): Medical, Dental and Vision
- Health Savings Accounts and Flexible Spending Accounts
- Company‑paid Basic Life and Accidental Death & Dismemberment
- Company‑paid Long‑Term Disability and optional Short‑Term Disability
- Voluntary Employee and Dependent Life, Accident and Critical Illness
- Dependent Care Flexible Spending Accounts
- Employee Assistance Program (EAP)
- Guardian Angels (Employee assistance fund)
- Paid holidays and sick days
- Generous vacation benefits based on years of service
Pay
Travel throughout the Lexington/Louisville/Central Kentucky Market $75,000 - $85,000 Annually DOE (negotiable)
Schedule
Requires up to 75% travel, by air and ground; ability to work flexible hours.
Check for any duplicated content: We have "Competitive pay" in Benefits but also Pay section includes salary range. Might be okay but "Competitive pay" is vague; but it's part of benefits list from posting. It's not placeholder. Keep. We need to ensure we didn't include boilerplate like EEO etc. We removed. Check for any missing content: The posting also had "Why Guardian Pharmacy of Kentucky? We’re reimagining medication management and transforming care. Who We Are And What We’re About..." That's covered in About the role paragraph. Also "The Guardian Difference..." etc. Could be omitted as not required for sections. It's okay to omit as not part of required sections; but we must preserve ALL substantive information. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." That means we cannot omit substantive info. However we can choose to not create a section for it but we must still include the info somewhere. The instruction says we should include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. It doesn't say we must create sections for all possible headings; we can include the info in a paragraph under About the role or similar. So we need to ensure we include all substantive info somewhere. Let's list all substantive info from posting: - Location: Lexington, Kentucky, United States of America - Tagline: Extraordinary Care. Extraordinary Careers. - Company description: Guardian Pharmacy of Kentucky, member of Guardian family, opportunity to join rapidly growing team in Lexington, KY. - Why Guardian Pharmacy of Kentucky? We’re reimagining medication management and transforming care. - Who We Are And What We’re About: core focus delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. Comprehensive suite of tech-enabled pharmacy services and dedicated team committed to enriching lives. Redefining how pharmacy care is delivered. Opportunity to learn and grow career in fast-paced, diverse, inclusive environment. Challenging, team-oriented environment to put expertise to work. - Travel throughout the Lexington/Louisville/Central Kentucky Market $75,000 - $85,000 Annually DOE (negotiable) - As a key member of the local management team, assist in achievement of budget through sales to new clients, increasing sales to existing clients. - Work with President, Director, Sales & Marketing and Director, Finance & Admin to evaluate potential profitability of any new business prior to proposal. - Responsible for building a positive working relationship with all clients by resolving issues/problems, advising clients on regulatory issues, and training client staff as needed. - Attributes Required: Work Ethic/Integrity, Leadership, Relational, Strategy and Planning, Problem Solving, Team Oriented. - Essential Job Functions (list) - Education And/or Certifications: High School Diploma or GED required; Bachelor’s degree preferred; Valid driver’s license and clean driving record; Nursing/healthcare background preferred; Pharmacy Technician license/certification/registration (per state requirement) preferred; National Certification preferred (PTCB); Experience in sales and/or account management preferred. - Skills And Qualifications: list (customer relations, independent work, problem solving, attention to detail, fast-paced team-oriented, quality minded, Salesforce/CRM experience a plus, Knowledge of LTC or pharmacy industry) - Work Environment: Requires up to 75% travel, by air and ground; Ability to work flexible hours. - What We Offer: Total Rewards package; Compensation & Financial: Competitive pay, 401(k) with company match; Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only): Medical, Dental and Vision, Health Savings Accounts and Flexible Spending Accounts, Company-paid Basic Life and Accidental Death & Dismemberment, Company-paid Long-Term Disability and optional Short-Term Disability, Voluntary Employee and Dependent Life, Accident and Critical Illness, Dependent Care Flexible Spending Accounts; Wellbeing: Employee Assistance Program (EAP), Guardian Angels (Employee assistance fund); Time Off: Paid holidays and sick days, Generous vacation benefits based on years of service. - The Guardian Difference: clients require pharmacy services that aren’t “cookie cutter.” Locally operated and empowered with autonomy; corporate support offices in Atlanta provide HR, BI, legal, marketing; voice and talents matter; encourage innovative thinking, intellectual curiosity, diverse viewpoints; dedicated to fostering and advancing a diverse and inclusive workforce. We need to include all that. We have missed some: Attributes Required (Work Ethic/Integrity etc.) could be part of Skills or Requirements? Could be a separate section "Attributes" but not in allowed headings. We could incorporate into Skills or Requirements. The instruction says we can only use headings from the list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map Attributes Required into one of those, perhaps Skills or Requirements. Since they are attributes like work ethic, leadership, relational, etc., they could go under Skills. We'll add them to Skills list. Also "The Guardian Difference" and "Who We Are..." could go under About the role. We need to ensure we didn't lose any bullet points. Let's rewrite About the role to include the company description, why, who we are, the guardian