Pharmaceutical Inside Sales Representative

About the role

As a Pharmaceutical Inside Sales Representative at Conduent, you’ll have an opportunity to work in customer service. You will be surrounded by a culture that recognizes each person’s contributions. Each day, you’ll feel challenged and know you are making a difference in the lives of millions.

Responsibilities

• Place inside sales calls to HCPS for Neurology products on behalf of our pharmaceutical client via telephone, e-mail, and chat
• Be in compliance with all reporting requirements for adverse events, product quality complaints, and patient privacy (HIPPA/data privacy)
• Manage assigned targets/territories and achieve program goals
• Utilize gatekeeping skills to reach appropriate targets and provide engaging dialogue for assigned products
• Handle all calls according to client specifications including using computer systems, manual documentation, and training resources
• Execute pro-active acquisition activities, using a limited set of guidelines and under supervision in order to sell or promote client business products/service
• Identify customer requirements and match it with product and service offerings or tailor the products towards the customer requirement
• Provide customer with appropriate product and service information including legal required information and inform the customer about the process
• Input all necessary information from customer to update database

Requirements

• High School Diploma or equivalent
• Pass a criminal background check
• Strong customer service mindset with clear, professional communication and the ability to follow instructions accurately
• Pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
• Ability to connect with an ethernet cable to a modem/router
• Live in one of the following states: AL, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY

Qualifications

Must be able to successfully pass a criminal background check.

Skills

• Customer service mindset
• Clear, professional communication
• Ability to follow instructions accurately
• Ability to manage assigned targets/territories and achieve program goals
• Ability to utilize gatekeeping skills to reach appropriate targets and provide engaging dialogue for assigned products
• Ability to handle all calls according to client specifications including using computer systems, manual documentation, and training resources
• Ability to identify customer requirements and match it with product and service offerings or tailor the products towards the customer requirement
• Ability to input all necessary information from customer to update database

Benefits

• Paid Training
• Career Growth Opportunities
• Full Benefit Options
• Great Work Environment
• The chance to make a real impact on the travel experience

Pay

Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.

Schedule

Remote Role – Full Time Hours: Monday - Friday 10:00 AM - 5:30 PM CST 11:00 am - 7:30 pm EST (8 hour day with 30 minute lunch)

Benefits

• Paid Training
• Career Growth Opportunities
• Full Benefit Options
• Great Work Environment
• The chance to make a real impact on the travel experience