Pharma Field Sales - Cardiometabolic Care Specialist I - Ecosystem - Des Moines North Iowa
About the Role
The Cardiometabolic Care Specialist - Ecosystem serves as the primary representative of Novo Nordisk within a specified geographic area, engaging with selected health systems, key academic centers, specialists, primary care providers, and other stakeholders. The primary objective is to optimize sales and establish Novo Nordisk as a frontrunner in the cardiometabolic care market by achieving sales targets and promoting the company’s product portfolio to healthcare providers and influencers involved in purchasing, prescribing, and formulary decisions.
This role assesses customer needs and recommends suitable Novo Nordisk products and services while ensuring adherence to approved guidelines. Externally, the specialist maintains relationships with physicians, pharmacists, nurses, and other key stakeholders within targeted accounts and community advocacy partners. Internally, the role reports to the District Business Manager - Ecosystem and collaborates with all internal stakeholders.
Responsibilities
- Assess and adapt sales and promotion strategies to align with health system account practices, care pathway decisions, and managed care impact in the territory.
- Develop and update annual health system account plans to build lasting relationships and maximize sales outcomes.
- Cultivate relationships with specialists, key health system decision-makers, and stakeholders, leveraging internal resources to tailor value propositions and address specific needs.
- Overcome resistance to product prescribing within the health system context using tailored strategies and research-based account plans.
- Represent Novo Nordisk at academic institutions to influence residents and fellows, tailoring selling strategies and establishing effective account routes for sales growth.
- Engage a broad set of stakeholders and exhibit a strong understanding of health systems, including the economics of hospitals or groups, quality metrics, and data-driven insights.
- Manage and prioritize time, resources, and discretionary budget to attain maximum results in the sales territory with limited supervision.
- Maintain a deep understanding of the cardiometabolic disease state and patient population, identifying differentiating profiles between competing products.
- Inform health system decision-makers, influencers, and stakeholders—including hospital faculty, medical students, residents, interns, attending physicians, nurse practitioners, and pharmacy personnel—about Novo Nordisk’s portfolio of products for diabetes care, emphasizing approved uses and advantages.
- Stay updated on the most recent clinical studies to address customer questions, concerns, and objections.
- Anticipate and respond to customer objections, problems, and concerns, securing commitment to next actionable steps on every call.
- Communicate territory activity through monthly reports and other required documentation.
- Describe and market Novo Nordisk’s cardiometabolic product portfolio, highlighting features, benefits, and suitability for specific patient profiles or circumstances.
- Establish a call continuum with internal stakeholders regarding all relevant parties assigned to health systems.
- Estimate investment, time, human resources, and funds needed to achieve maximum return.
- Facilitate field force customer engagement as needed.
- Identify, understand, and evaluate the needs of targeted accounts to increase sales by tailoring approaches for each customer interaction.
- Implement and manage special marketing programs and projects.
- Notify field sales management of account programs or initiatives that could impact field sales activity.
- Recommend sales and marketing strategies based on evaluation of customer needs, dynamics, trends, and competitors’ products or services.
- Sell and promote Novo Nordisk’s cardiometabolic portfolio and services with a focus on endocrinologists, primary care physicians, institutions, discharge planners, and other key personnel influencing prescribing decisions.
- Work with the District Business Manager - Ecosystem to identify and anticipate potential trends, changes in health system conditions, and areas of opportunity, incorporating them into the district business plan.
- Collaborate with the District Business Manager - Ecosystem to leverage marketing materials and product information effectively.
Requirements
- Bachelor’s or equivalent degree and/or PharmD required.
- Minimum of one (1) year of experience working in one or more of the following areas: Pharmaceutical/Healthcare, Sales, Consulting, Customer Service, or Military.
- Demonstrated ability to drive sales in multiple business channels.
- Demonstrated leadership and decision-making ability.
- Expert knowledge of cardiometabolic disease state and Novo Nordisk’s products.
- Intermediate computer skills (Windows Word and Excel); prior experience using sales data/call reporting software preferred.
- Self-starter capable of evaluating options and making decisions with minimal supervision.
- Maintain a valid driver’s license and be in good standing by not exceeding Novo Nordisk’s points threshold based on Motor Vehicle Records.
About the Team
The Cardiometabolic Care Sales Team is at the forefront of U.S. sales efforts for Novo Nordisk’s robust cardiometabolic product portfolio, which includes world-class therapies for treating multi-morbid conditions such as diabetes, obesity, and the reduction of major adverse cardiovascular events. The team’s ambition is to advance broad cardiometabolic disease management by bringing innovative therapies to market to improve patient outcomes.
Team members connect therapies to new specialties, build cardiometabolic advocates, and apply learnings that impact local markets and the organization in a cross-collaborative way. Novo Nordisk focuses on a patient-centered approach, driving innovation for the benefit of stakeholders, and fostering a culture of personal performance and development where leaders create conditions for people to excel.