Pharma Field Sales - Cardiometabolic Care Specialist I - Ecosystem - Saint Paul Minnesota
About the Role
The Cardiometabolic Care Specialist I - Ecosystem serves as the primary representative of Novo Nordisk within a specified geographic area, engaging with health systems, key academic centers, specialists, primary care providers, and other stakeholders. The primary objective is to optimize sales and establish Novo Nordisk as a frontrunner in the cardiometabolic care market by achieving sales targets, promoting the product portfolio, and assessing customer needs to recommend suitable Novo Nordisk products and services.
The role involves maintaining relationships with physicians, pharmacists, nurses, and other key stakeholders within targeted accounts, as well as collaborating with internal teams. The position reports to the District Business Manager - Ecosystem.
Responsibilities
- Assess and adapt sales and promotion strategies to align with health system account practices, care pathway decisions, and managed care impact in the territory.
- Develop and update annual health system account plans to build lasting relationships and maximize sales outcomes.
- Cultivate relationships with specialists, key health system decision-makers, and stakeholders, leveraging internal resources to tailor value propositions and address specific needs.
- Overcome resistance to product prescribing within the health system context, utilizing tailored strategies and research-based account plans.
- Represent Novo Nordisk at academic institutions to influence residents and fellows, while tailoring selling strategies and establishing effective account routes for sales growth.
- Engage a broad set of stakeholders and exhibit a strong understanding of health systems, including the economics of hospitals or groups, quality metrics, and data-driven insights.
- Manage and prioritize time, resources, and discretionary budget efficiently to attain maximum results in the sales territory with limited supervision.
- Maintain deep clinical understanding of cardiometabolic disease states and the patient population, including differentiating profiles between competing products.
- Inform health system decision-makers, influencers, and stakeholders about Novo Nordisk’s portfolio of products for diabetes and obesity care, emphasizing approved uses and advantages.
- Stay updated on the most recent clinical studies to address customer questions, concerns, and objections.
- Anticipate and respond to customer objections, problems, and concerns, and ask customers to commit to the next actionable step on every call.
- Communicate activity in the territory by completing monthly reports and other required documentation.
- Describe and market Novo Nordisk’s cardiometabolic product portfolio, emphasizing features, benefits, and suitability for specific patient profiles.
- Establish a call continuum working with internal stakeholders regarding all relevant parties assigned to health systems.
- Estimate the level of investment, time, human resources, and funds needed to achieve maximum return.
- Facilitate field force customer engagement as needed.
- Identify, understand, and evaluate the needs of targeted accounts to increase sales by tailoring approaches for each customer.
- Implement and manage special marketing programs and projects.
- Notify field sales management of any account programs or initiatives that could impact field sales activity.
- Recommend sales and marketing strategies based on evaluation of customer needs, dynamics, trends, and competitors’ products or services.
- Sell and promote Novo Nordisk’s cardiometabolic portfolio with a focus on endocrinologists, primary care physicians, institutions, and other key personnel influencing prescribing decisions.
- Work with the District Business Manager - Ecosystem to identify trends, changes in health system conditions, and areas of opportunity, incorporating them into the district business plan.
- Leverage marketing materials and product information effectively to promote Novo Nordisk’s products.
Requirements
- Bachelor’s or equivalent degree, and/or Pharm D required.
- Minimum of one (1) year of experience working in one or more of the following areas: Pharmaceutical/Healthcare, Sales, Consulting, Customer Service, or Military.
- Demonstrated ability to drive sales in multiple business channels.
- Demonstrated leadership and decision-making ability.
- Expert knowledge of cardiometabolic disease states and Novo Nordisk’s products.
- Intermediate computer skills (Windows Word and Excel); prior experience using sales data/call reporting software preferred.
- Must be a self-starter capable of evaluating options and making decisions with minimal supervision.
- Must maintain a valid driver’s license and be in good standing by not exceeding Novo Nordisk’s points threshold based on Motor Vehicle Records.
About the Department
The Cardiometabolic Care Sales Team is at the forefront of US sales efforts for Novo Nordisk’s robust cardiometabolic product portfolio, which includes world-class therapies for treating multi-morbid conditions such as diabetes, obesity, and the reduction of major adverse cardiovascular events. The team’s ambition is to advance broad cardiometabolic disease management by bringing new therapies to market to improve patient outcomes.
As a team member, you will connect therapies to new specialties, build cardiometabolic advocates, and apply learnings that impact local markets and the organization in a cross-collaborative way. Novo Nordisk focuses on a patient-centered approach and is committed to providing innovation for the benefit of stakeholders. The culture emphasizes personal performance, development, and helping leaders create conditions for people to be at their best.