Personal Wellbeing Coach ( Ref: PWC-261)

About the Opportunity

Working as part of a multi-agency team, you will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. You will undertake assessment and action planning with individual service users, create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users, plus deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes.

Key Responsibilities

• Develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others who will assist in achieving prescribed outcomes for service users
• Ensure you work towards contractual targets and outcomes within agreed timescales
• Use agreed CRM databases and record all activity relating to caseload
• Provide updates and reports as required

Requirements

• Proven record of working with male adults in the criminal justice system, whether in the community or in prisons
• Experience of engaging successfully with challenging people such as those who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused
• Experience working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
• Level 3 in Advice and Guidance or equivalent
• Ability to assess clients' needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
• Ability to work sensitively with clients applying trauma-informed strategies
• Impressive IT, relationship-building and communication skills, both verbal and written

Qualifications

• L3 in Advice and Guidance or equivalent

Benefits

• Competitive salary
• Generous leave allowance
• Staff pension
• Flexible working
• Mentoring programme
• Advice and counselling service
• Season ticket loan

Please note this role requires Enhanced Adult DBS checks.

This response is AI-generated, for reference only.