Wellness Coach

About the role

Join an exciting team helping patients overcome back, neck, and joint pain. As a Wellness Coach, you will serve as a trusted guide throughout the patient journey–acting as a liaison between patients and the multidisciplinary care team while providing education, support, and accountability every step of the way.

Responsibilities

• Serve as a trusted guide and primary point of contact throughout each patient’s care journey.
• Congduct virtual coaching visits to educate, motivate, and support patients in achieving their health goals.
• Reinforce individualized care plans developed by the multidisciplinary clinical team.
• Promote adherence to prescribed home exercise programs while providing education and resources that support healthy lifestyle behaviors.
• Identify barriers to patient engagement and develop strategies to improve participation and outcomes.
• Monitor patient progress and communicate clinical concerns or changes to the appropriate members of the care team.
• Provide education on topics including pain science, nutrition, sleep, ergonomics, stress management, behavior change, and other wellness strategies that support musculoskeletal health.
• Collaborate closely with the multidisciplinary care team to optimize patient outcomes.
• Participate in clinical discussions, quality improvement initiatives, and operational projects as assigned.

Requirements

• Health Coach Certification
• Minimum of 2 years of experience in a patient-facing healthcare role.
• Experience delivering virtual care or telehealth services.
• Experience working within a multidisciplinary healthcare environment.
• Experience providing high-volume, one-on-one patient interactions.
• Excellent communication, organizational, and time-management skills.
• Demonstrated ability to educate, motivate, and build rapport with patients.
• Comfortable using technology and learning new digital health platforms.
• Reliable high-speed internet and a quiet, professional remote workspace.

Qualifications

• Board Certified Health and Wellness Coach (NBC-HWC)
• Degree in Exercise Science, Kinesiology, or related field
• Experience in musculoskeletal or orthopedic care.
• Experience in digital health or a healthcare startup environment.

Skills

• Exceptional communication and interpersonal skills
• Organizational and time-management abilities
• Ability to build trust and meaningful relationships with patients
• Self-motivation and initiative
• Adaptability and willingness to learn new technologies

Benefits

• Equity options to share in the company’s growth
• Healthcare benefits
• Paid Time Off (PTO)
• Separate Sick Time
• 401(k)

Pay

Competitive salary commensurate with experience and qualifications.

Schedule

Full-Time, fully remote position with the flexibility to work from home.