Personal Vacation Planner Agent (Remote)

Job Summary

We're seeking enthusiastic, customer-centric sales professionals for our upcoming VIRTUAL Personal Vacation Planner (PVP) training class. Only residents of FL, GA, TX, and NC are eligible.

Responsibilities

• Initiate conversations through calls, texts, and approved communication channels to drive sales
• Present cruise products and make travel recommendations
• Build and maintain customer relationships by delivering excellent customer service
• Manage the Customer Relationship Management (CRM) system and build relationships with new/existing guests
• Participate in mandatory trainings and meetings to stay updated on cruise product features, benefits, and pricing

Qualifications, Knowledge, Skills & Abilities

• Minimum High School Diploma or GED
• One year of inside/outside field sales experience with proven sales success
• Experience developing new business and new accounts with a customer service background
• Proficiency in Microsoft Office Suite
• Results and goal-oriented sales professional with excellent verbal and written communication skills
• Excellent interpersonal skills
• Superior prospecting, presentation, and closing skills
• Comfortable working in an environment requiring achievement of monthly sales targets and goals
• Effective time management, organizational, and multi-tasking skills
• Strong knowledge of cruise products
• Ability to work independently and manage the CRM system
• Good problem-solving skills
• Consistent and reliable attendance and punctuality are essential functions of the job
• Fluent in English

Pay

The starting hourly pay rate for this role is $15/hour for the first 10 pay periods. From the 11th pay period onward, the annual base salary will be $16,500 with continued participation in the sales incentive program. The sales incentive program is tiered and includes a 6-month incentive guarantee. Average annual earnings for this role range from $65,000 to $70,000 with high performers earning up to $100,000+. Alternatively, the starting hourly pay rate is your State's minimum hourly wage if higher.

Schedule

The training class runs for four consecutive weeks: Monday through Friday, 09:00 AM - 06:00 PM (EST). After graduation, your schedule will be: Monday through Thursday, 10:00 AM - 07:00 PM (EST), and Fridays 09:00 AM - 06:00 PM (EST). If business needs require it, PVPs may be required to work the last Saturday of a month.

Benefits

• Health Benefits: Cost-effective medical, dental, and vision plans, Employee Assistance Program, and mental health resources
• Financial Benefits: 401(k) plan with company match, Employee Stock Purchase Plan, Paid Time Off, Holidays, and Sick Time
• Comprehensive and innovative benefits, including complimentary stand-by cruises, employee discounts, and special rates for family and friends
• Personal and professional learning and development resources, including tuition reimbursement

Company Culture

Carnival Cruise Line is dedicated to delivering safe, fun, and memorable vacations at a great value. We offer a variety of unique experiences across our fleet, ensuring every voyage is filled with excitement and discovery. Our mission is to make a positive impact on the places we visit and the lives we touch. Join us and be part of a global community that values integrity, honesty, and respectful treatment of others.

Equal Opportunity Employer

Carnival Corporation & plc and Carnival Cruise Line are committed to fostering an inclusive and diverse workplace. We are an equal opportunity/affirmative action employer and do not discriminate against any qualified individual based on sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical, or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.