Personal Support Specialist (PSS)

About the role

Personal Support Specialists (PSS) provide hands-on assistance with daily living for older adults with functional limitations and people with disabilities. PSSs deliver services related to a member’s physical requirements for assistance with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs) according to an authorized plan of care, which varies depending on the setting and individual needs.

The PSS is responsible for providing excellent, resident-centered, personal care, including assistance with showering/bathing, dressing, toileting, and mobility. Additional duties may include meal service, laundry, housekeeping, and other assigned tasks.

This role focuses on creating a caring environment as part of a clinical team in an Assisted Living setting. Building relationships with residents is a key and rewarding aspect of the job.

Responsibilities

• Assist residents with Activities of Daily Living (ADLs) such as bathing, dressing, toileting, and mobility.
• Support Instrumental Activities of Daily Living (IADLs) as outlined in the care plan.
• Provide meal service, laundry, housekeeping, and other assigned tasks.
• Maintain a safe, clean, and supportive environment for residents.
• Work collaboratively as part of a clinical team to deliver high-quality care.
• Build positive relationships with residents and their families.

Qualifications

• High school diploma or equivalent.
• Personal Support Specialist (PSS) Certification or willingness to obtain certification through employer-provided training.
• Experience with or a strong desire to care for older adults and/or individuals with chronic illnesses.
• Commitment to high-level customer service and resident-centered care.

Skills

• Ability to work independently with flexibility and good judgment.
• Strong verbal communication skills.
• Dedication to creating a safe and supportive environment.
• Compassion, patience, and high energy.

Benefits

• Flexible shifts.
• Tuition reimbursement and education support, including training to become a Certified Residential Medication Aide (with an immediate pay increase upon certification).
• Full benefits package: medical, dental, vision, life, and disability insurance.
• Paid Time Off (PTO) available to all employees.
• 401(k) retirement savings program with employer contribution.

All job offers are contingent upon receiving excellent references and passing the Maine State Background Check.