Personal Banking - Relationship Banker IL

About Us

It starts with our culture. We believe common sense should be common—things would run smoothly, people would do what they say, and banks would only sell you what you need. Our Bankers see clients as individuals: dads, moms, graduates, or business owners. They understand life’s complexities and offer simple solutions rooted in Relationships, Fairness, and Simplicity.

When you join our company, you make an impact beyond our walls. We are committed to Equity, Diversity, and Inclusion through banking relationships, investing, grants, and volunteerism. These efforts promote growth, revitalization, and sustainability in the communities we serve, building a successful organization and a positive, results-driven culture. We strive to ensure all associates feel welcome and empowered at work.

This position is ideal for someone looking to build a career in finance. We provide training and coaching during onboarding and on the job. As you demonstrate success, opportunities for advancement will arise.

Responsibilities

• Build and maintain relationships with clients and business partners.
• Operate as an effective communicator, motivating others while being responsive to their needs.
• Handle detailed work quickly, correctly, and efficiently within established guidelines.
• Provide exceptional client service to a diverse audience, introducing clients to new products, services, and digital solutions using tablets, smartphones, and laptops.
• Demonstrate strong knowledge of mortgage, business, and installment loan options, and provide a broad base of financial and credit services.
• Assist other departments as needed, build rapport with clients and associates, and treat everyone with respect.

Requirements

• High school diploma or equivalent.

Desired Skills

• Previous banking, cash handling, or financial service experience.
• 6+ months of demonstrated successful sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• Passion for educating clients on banking products and digital technologies.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically, analyze situations, and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Capacity to work with multiple computer and software systems.
• Ability to calculate figures such as cash back and percentages.

Work Environment

• Decisions are made efficiently, fairly, and locally, with a focus on clarity and simplicity for associates and clients.
• Associates may need to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead for certain tasks.
• Ability to work overtime as necessary (typically no more than 5%).
• Flexible scheduling as business needs allow.

Incentives and Benefits

• Eligible to participate in a scorecard-based incentive plan, which can significantly increase overall compensation. Incentives are earned quarterly based on performance against defined metrics.
• Generous benefits package including insurance, 401k, an associate stock purchase program, paid time off, and associate banking perks.

The Bank is committed to providing reasonable accommodation to qualified applicants and associates to enable them to complete the application process or perform essential job functions. Applicants must be legally authorized to work in the United States, with verification required at the time of hire.