Personal Banking - Associate Banker

About Us

It starts with our culture. We believe common sense should be common, leading to fairness, simplicity, and genuine relationships. Our Bankers see clients as individuals—dads, moms, graduates, or business owners—and offer simple solutions tailored to their lives. When you join our company, you contribute to a culture built on Equity, Diversity, and Inclusion. Through banking relationships, investing, grants, and volunteerism, we promote the growth, revitalization, and sustainability of the communities we serve. We strive to create a welcoming and empowering workplace where all associates feel valued and driven to succeed.

This role is ideal for someone looking to build a career in finance. We provide training and coaching during onboarding and ongoing development. As you demonstrate success, opportunities for advancement within the organization will arise.

About the Role

As an Associate Banker, you will work as an individual contributor in a structured environment with clear processes and expectations. The role operates at a steady pace with minimal dependence on other team members to achieve results. You will:

• Meet and provide exceptional service to a diverse audience.
• Introduce clients to new products, services, and digital solutions.
• Process account transactions while working toward individual and banking center sales and service goals.
• Assist other departments as needed and build strong rapport with clients and fellow associates.
• Adhere to guidelines, structure, and established policies while treating others with respect and consideration.

Requirements

Minimum Requirements:

• High school diploma or equivalent.

Desired Skills

Ideal candidates should possess some or all of the following:

• Previous banking, cash handling, or financial service experience.
• 6+ months of demonstrated successful sales experience.
• Bilingual language skills.
• Passion and motivation as a self-starter.
• Enthusiasm for educating clients on banking products and digital technologies.
• Strong work ethic and ability to complete work accurately.
• Logical thinking to analyze situations and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Proficiency in working with multiple computer and software systems.
• Ability to calculate figures such as cash back and percentages.

Work Environment

• Decisions are made efficiently, fairly, and locally, with a focus on community impact.
• Some tasks may require physical abilities such as grasping, pushing, pulling, lifting, bending, raising, and holding hands and arms overhead.
• Flexible scheduling based on business needs, with occasional overtime (typically no more than 5%).

Incentives and Benefits

• Eligibility to participate in a scorecard-based incentive plan, which can significantly increase overall compensation. Incentives are earned monthly based on performance against defined metrics.
• Comprehensive benefits package including insurance, 401k, and an associate stock purchase program.
• Paid time off and associate banking perks.

For more information about the benefits offered, visit the provided link.