Personal Banking - Associate Banker

About Us

It starts with our culture. We believe common sense should be common—where things run smoothly, people do what they say, and banks offer only what you need. Our Bankers see clients as individuals—dads, moms, graduates, business owners—and provide simple solutions rooted in Relationships, Fairness, and Simplicity.

Beyond banking, we make an impact through Equity, Diversity, and Inclusion. We promote community growth, revitalization, and sustainability through investing, grants, and volunteerism. Our associates feel welcome and empowered, contributing to a positive, results-driven culture.

This role is ideal for someone building a career in finance. We provide training, coaching, and opportunities for advancement as you demonstrate success.

Responsibilities

• Work as an individual contributor with clear direction, established processes, and minimal dependence on others.
• Provide exceptional service to a diverse audience, introducing clients to new products, services, and digital solutions.
• Process account transactions while working toward individual and banking center sales and service goals.
• Assist other departments as needed, building rapport with clients and associates.
• Adhere to guidelines, structure, and policies to deliver accurate work.
• Treat others with respect and consideration, regardless of status or position.

Requirements

• High school diploma or equivalent.

Desired Skills

• Previous banking, cash handling, or financial service experience.
• 6+ months of demonstrated successful sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• Passion for educating clients on banking products and digital technologies.
• Strong work ethic and ability to complete work accurately.
• Logical thinking to analyze situations and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Proficiency with multiple computer and software systems.
• Ability to calculate figures such as cash back and percentages.

Work Environment

• Culture prioritizing people as our greatest asset, with clarity and simplicity in decision-making.
• Decisions made efficiently, fairly, and locally, tied to community success.
• Accommodations for individual needs, supporting growth within the role.
• Physical tasks may include grasping, pushing, pulling, lifting, bending, raising, and holding hands/arms overhead.
• Flexible scheduling as business needs allow, with occasional overtime (typically no more than 5%).

Incentives and Benefits

• Eligibility for a scorecard-based incentive plan, increasing overall compensation based on monthly performance metrics.
• Comprehensive benefits package including insurance, 401k, and an associate stock purchase program.
• Paid time off and associate banking perks.

The Bank is committed to providing reasonable accommodations for qualified applicants and associates. We are an equal opportunity employer and a drug-free workplace. Selected candidates must complete a criminal history report, global screen, drug screen, employment credit report, and (if applicable) a driving record. Applicants must be legally authorized to work in the U.S.