Personal Banking - Associate Banker

About Us

It starts with our culture. We believe common sense should be common—where things run smoothly, people do what they say, and banks offer only what you need. Our Bankers see clients as individuals: dads, moms, graduates, or business owners. We focus on Relationships, Fairness, and Simplicity®.

When you join our company, you help make an impact beyond our walls. We are committed to Equity, Diversity, and Inclusion through banking relationships, investing, grants, and volunteerism. We promote growth, revitalization, and sustainability in the communities we serve. Our associates feel welcome and empowered, contributing to a positive, results-driven culture.

This role is ideal for someone building a career in finance. We provide training, coaching, and opportunities for advancement as you demonstrate success.

About the Role

As an Associate Banker, you will work as an individual contributor at a steady pace with clear direction, established processes, and minimal dependence on others. Your role will involve:

• Meeting and providing exceptional service to a diverse audience
• Introducing clients to new products, services, and digital solutions
• Processing account transactions
• Working toward individual and banking center sales and service goals
• Assisting other departments as needed
• Building rapport with clients and associates while treating everyone with respect

Requirements

• High school diploma or equivalent

Desired Skills

Ideal candidates should possess some or all of the following:

• Previous banking, cash handling, or financial service experience
• 6+ months of demonstrated successful sales experience
• Bilingual language skills
• Passionate and motivated self-starter
• Passion for educating clients on banking products and digital technologies
• Strong work ethic and ability to complete work accurately
• Logical thinking to analyze situations and make sound decisions
• Ability to handle multiple tasks simultaneously
• Proficiency with multiple computer and software systems
• Ability to calculate figures such as cash back and percentages

Work Environment

• Decisions are made efficiently, fairly, and locally, with a focus on clarity and simplicity.
• Associates may need to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead for certain tasks.
• Ability to work overtime as necessary (typically no more than 5%).
• Flexible scheduling based on business needs.

Incentives and Benefits

• Eligible for a scorecard-based incentive plan, increasing overall compensation based on monthly performance.
• Comprehensive benefits package including insurance, 401k, and an associate stock purchase program.
• Paid time off and associate banking perks.

The Bank is committed to providing reasonable accommodations for qualified applicants and associates. We are an equal opportunity employer and a drug-free workplace.