Personal Banking - Associate Banker

About Us

It starts with our culture. Common sense has never been common. If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn’t just see a number, they’d see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people’s lives and offer simple solutions. That's the basics of Relationships. Fairness. Simplicity®.

When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings. We have a long-standing commitment to Equity, Diversity and Inclusion. Through our banking relationships, investing, grants, and volunteerism, we promote the growth, revitalization, and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.

This type of position is ideal for someone looking to build a career in finance. We will provide you training and coaching throughout your onboarding experience, as well as on the job. As you demonstrate success, there will be opportunities for advancement within our organization.

About the Role

As an Associate Banker, you will work as an individual contributor at a steady, even pace without a great dependence on other team members to achieve your results. Operate in a role that has clear direction with established processes and expectations. Provide support and service to others in an environment free from competition. Deliver detailed and accurate work by adhering to specific guidelines. Be an active participant in maintaining guidelines, structure, and established policies as you work with and for others.

Responsibilities

• Meet and provide exceptional service to a diverse audience.
• Introduce clients to new products, services, and digital solutions.
• Process account transactions while assisting clients and working toward individual and banking center-specific sales and service goals.
• Assist other departments as needed.
• Build rapport with clients and fellow associates, treating others with respect and consideration regardless of their status or position.

Requirements

• High school diploma or equivalent.

Skills

Ideal candidates for this position should possess some or all of the following skills:

• Previous banking, cash handling, or financial service experience.
• 6+ months of demonstrated successful sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• A passion for educating clients on banking products and digital technologies available at the bank.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically in order to analyze situations and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Capacity to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.

Work Environment

• We are a culture that believes that people are our greatest asset and are at the heart of everything we do.
• Our decisions are made efficiently, fairly, and locally.
• When completing certain tasks, an associate may need to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead.
• An associate must be able to work overtime to the extent necessary (typically no more than 5%).
• Flexible scheduling as business needs allow.

Incentive and Benefits

• Eligible to participate in a scorecard-based incentive plan, which can significantly increase your overall compensation. Incentives are earned monthly based on performance against defined metrics.
• Generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, and associate banking perks.

The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable individuals to complete the application process and/or perform the essential functions of the job.