Person In Charge (PIC)

Key Responsibilities & Accountabilities

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Handle emergencies, customer complaints, employee or customer accidents, and supervise all store personnel.
• Maintain high level of familiarity with company policies and procedures.
• Supervise the sales floor to monitor service and replenishment of products.
• Replace stock in displays surrounding the checkout area.
• Absorb responsibility for maintaining a clean and safe work environment within the store.
• Assist other cashiers with computer, register, and scanner problems.
• Perform basic office functions to assist customers and personnel.
• Operate electronically scanning cash register to total customers’ final bill.
• Receive payment for customer purchase and count back correct change.
• Bag groceries in paper, canvas, or plastic bags.
• Offer customer assistance with carry out, and perform that task if a Courtesy Clerk is not available.
• May be responsible for completing close of day function in the office.
• May be responsible for counting out of stock product.
• May count tills when other cashier-checkers leave.
• Other duties as assigned.

Job Related Qualifications

• Ability to follow company customer service procedures.
• Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to understand and follow instructions.
• Knowledge of all positions within the store.
• Ability to work independently.
• Desired: Prior experience as a clerk or manager.

Supervisory Responsibilities

• All store employees during the absence of the Store Director or Assistant Store Director.

Permits/Licenses

Varies depending on store location and state/county requirements.

Work Environment

• %Inside: 100%
• %Outside: Rare
• Temperature Extremes: N/A
• Chemicals: Seldom (mild detergents or glass cleaner)
• Machines, Tools, And Equipment: six-wheeled cart, grocery cart, box cutter, pens and pencils, spray bottle, rags, mops, broom, telephone/intercom, cash register, credit card scanner, computer, pallet jack, bailer

Physical Demands

• Lifting: Constantly lifts 1-10 lbs., frequently lifts 11-20 lbs., seldom lifts 21-35 lbs.
• Carrying: Occasionally carries 1-10 lbs., seldom carries 11-50 lbs.
• Pushing/Pulling: Constantly pushes/pulls 1-10 lbs., occasionally pushes/pulls 11-20 lbs.
• Reaching: Constant knee to shoulder reaching, seldom overhead and at or above shoulder level reaching.
• Standing: Constant standing while on job.
• Sitting: Allowed on breaks.
• Walking: Frequent walking while on job.
• Climbing/Balancing: Seldom.
• Trunk Functions: Frequent neck rotation and bending of head, occasional bending/stooping, twisting, crouching, squatting, seldom kneeling.
• Upper Extremity: Constant handling/grasping and repetitive motion while checking, facing, and replacing stock, frequent fine finger manipulation.
• Vision: Use of peripheral vision and depth perception to move around store and push carts in aisles, near vision used to operate scanner, make change, and troubleshoot equipment.
• Hearing: To converse with customers, provide service, and receive questions from employees and customers, answer pages and telephone, speak to respond to customers and employees and use intercom/telephone.

Safety – Sensitive Position

Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others.

Pay Range

The pay range is $18.28-$24.15 per hour, but no less than the local minimum wage. Starting rates will vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement.

Benefits

• Medical
• Dental
• Vision
• Disability and life insurance
• Sick pay (accrued based on hours worked)
• PTO/Vacation pay (accrued based on hours worked)
• Paid holidays (9 days annually)
• Bereavement pay
• Retirement benefits (pension and/or 401k eligibility)

Disclaimer

The above statements are intended to describe the general nature of work performed by employees assigned to this job. If you have questions regarding your ability to physically perform the listed job duties and requirements – e.g. lifting, standing, bending, etc. - please speak to your Store Director. All team members must comply with Company, Division, and Store policies and applicable laws.

Disability Accommodation

Safeway will provide reasonable accommodation for qualified individuals with disabilities who can meet overall job requirements.