Person In Charge (PIC)

About the role

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Responsibilities

Store Operations

• Direct and oversee daily store operations during assigned shifts.
• Ensure departments are operating efficiently and meeting company standards.
• Monitor store conditions, including cleanliness, merchandising, product availability, and safety.
• Coordinate store activities to ensure a smooth customer shopping experience.
• Respond to operational issues and take appropriate corrective action.
• Provide leadership and direction to store associates.
• Communicate company objectives, priorities, and expectations to employees.
• Delegate tasks and monitor completion to ensure operational goals are achieved.
• Support employee development through coaching, training, and performance feedback.
• Promote teamwork, engagement, and a positive working environment.
• Foster a customer-first culture throughout the store.
• Address and resolve customer concerns, complaints, and service issues in a professional manner.
• Ensure associates provide courteous, prompt, and friendly service.
• Maintain high standards of customer satisfaction and store presentation.

Leadership & Team Support

• Serve as the acting leader of the store when senior management is not present.
• Support operational execution, customer service excellence, employee supervision, and compliance with company policies and procedures.

Safety & Compliance

• Ensure compliance with all company policies, food safety requirements, and government regulations.
• Conduct regular safety inspections and address hazards immediately.
• Maintain security procedures, including cash handling, key control, and incident reporting.
• Serve as a resource during emergencies and respond according to established procedures.

Financial & Administrative Responsibilities

• Assist with cash management, balancing procedures, and audit compliance.
• Monitor productivity and labor utilization throughout the shift.
• Support inventory management processes, including receiving, shrink control, and stock replenishment.
• Complete required reports, logs, and documentation accurately and on time.

Store Opening & Closing

• Perform opening and closing procedures according to company standards.
• Verify store readiness before opening and secure the facility at closing.
• Ensure all operational and security requirements are completed during shift transitions.

Benefits

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve