People Services Director

About the role

This is more than an HR leadership role. It's an opportunity to shape the future of healthcare in Texas by nurturing a positive, engaged and high performing workforce.

Responsibilities

• Serve as the senior HR leader for the hospital and strategic advisor to the CEO and executive leadership team.
• Partner with leaders across the organization to align workforce strategies with business and operational goals.
• Lead employee engagement, retention, succession planning, and culture initiatives.
• Oversee labor relations activities, including administration of collective bargaining agreements and union partnerships.
• Participate in and/or lead union negotiations, grievance management, and employee relations matters.
• Provide coaching and guidance to leaders on performance management, investigations, corrective action, and conflict resolution.
• Direct recruitment, onboarding, workforce planning, and retention efforts to support staffing needs.
• Manage day-to-day HR operations, ensuring compliance with employment laws, policies, and healthcare regulations.
• Oversee HR audits, reporting, documentation, leaves of absence, accommodations, and policy administration.
• Analyze workforce metrics and trends to identify opportunities for improved engagement, retention, and operational effectiveness.
• Develop and implement action plans based on workforce data and organizational needs.
• Supervise and develop HR team members while fostering a positive, high-performance work environment.
• Lead employee development, leadership development, and training initiatives across the facility.
• Develop, monitor, and manage departmental budgets and HR-related expenditures.
• Ensure compliance with labor laws, regulatory requirements, and organizational policies while supporting a people-first culture.

Requirements

• Bachelor's degree in Business Administration, Human Resources, or related field from an accredited school required.
• Senior Professional in Human Resources (SPHR), Professional in Human Resources (PHR), Society for Human Resource Management Senior Certified Professional (SHRM-SCP), or Society for Human Resource Management Certified Professional (SHRM-CP) certification preferred.
• Three years of human resources experience required.
• Two years of healthcare human resources experience preferred.
• One year of behavioral health experience preferred.
• De-escalation certification is required within 30 days of employment and prior to any patient contact.

Qualifications

• Comprehensive benefits package including multiple levels of medical, dental and vision coverage, financial protection & PTO, higher education and certification tuition assistance, loan assistance, and 401(k) retirement package and company match.
• Employee well-being programs such as mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional development opportunities including ongoing learning and career advancement.

Skills

• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Experience in labor relations and union management.
• Knowledge of healthcare regulations and compliance.
• Ability to analyze data and develop actionable plans.

Benefits

Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities.

Pay

The salary range for this position is $85,000 - $105,000 annually.

Schedule

This is a Full Time, Exempt position. Full comprehensive Benefit and Total Rewards package eligible.