People Services Director
About the role
Art and Wellness Enterprises (AWE) supports operating non-profits founded by Alice Walton, including the Alice L. Walton Foundation, Alice L. Walton School of Medicine, Art Bridges Foundation, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute.
Responsibilities
Develop the human resources strategy to support assigned business areas by understanding strategic business goals and objectives; advising on the execution of organizational change initiatives; assessing human resources implications of various strategies; and providing guidance to leaders on human resources issues.
Provide support and guidance to People Services Business Partners, management, and other staff with complex, specialized, and sensitive questions and issues; investigate allegations of wrongdoing and oversee employee termination matters.
Apply decision making and risk management across all organizational projects and initiatives to ensure employee retention, engagement, and efficiency in operations.
Partner closely with leadership and internal stakeholders across multiple entities, supporting organizational objectives by providing strategic human resources guidance, overseeing compliance and people processes, and driving operational effectiveness across assigned business areas.
Lead, coach, and develop a dynamic, high-performing team fostering a culture of excellence, accountability, and growth.
Perform other duties and responsibilities as assigned to support evolving organizational needs.
Qualifications and Requirements
Bachelor’s degree in human resources, business administration, management, or related field; Master’s degree preferred.
Professional certifications such as SHRM-S/CP, S/PHR or equivalent certification preferred.
8-10+ years of progressive human resources experience across complex organizations, including employee relations, compensation, benefits administration, compliance, performance management, and strategic business partnership, with 5+ years of experience leading and developing direct reports.
Demonstrated success supporting and managing human resources strategies and operations across large-scale, multi-entity organizations.
Experience in startups, healthcare, higher education, museum/cultural institutions, philanthropy, or similarly complex environments is strongly preferred.
Deep knowledge of human resources practices, employee relations, compensation, benefits administration, organizational effectiveness, performance management, and federal and state employment law and compliance.
Proficient in Microsoft Office applications, with advanced Excel and PowerPoint skills for reporting and executive presentations.
Familiarity with HRIS and ERP systems; prior experience with Workday HCM is strongly preferred.
Strong business acumen with exceptional analytical and quantitative skills, including the ability to leverage workforce and operational metrics to inform strategic decisions.
Strong leadership skills with demonstrated ability to coach, mentor, motivate, and develop team members while fostering a collaborative, performance-driven culture.
Outstanding communication (verbal, written, presentation) and interpersonal skills, with proven ability to engage and collaborate with team members, senior leaders, managers, and cross-functional stakeholders.
Excellent decision-making and critical thinking skills with the agility to navigate complex situations and develop effective solutions.
Demonstrated time management and organizational skills with proven ability to manage competing priorities, orchestrate multiple activities, and coordinate across diverse teams in high-pressure environments.
Strong negotiation and conflict resolution skills, with sound judgment and the ability to navigate sensitive situations with professionalism.
High level of integrity and discretion in handling confidential and organizational information.
Ability to thrive in a fast-paced, ever-changing environment, remaining adaptable and resilient.