People Operations Coordinator

About the role

We're seeking a People Operations Coordinator with a strong focus on onboarding and new hire experience. At the core of this role is the ability to run a high-volume, end-to-end onboarding process, ensuring every new hire feels prepared, welcomed, and set up for success from day one. This role also supports the broader day-to-day operations of our People function in a high-growth environment, with a strong emphasis on leveraging automation, AI tools, and workflow platforms to build efficient, scalable people operations.

Responsibilities

• Cook up a high-volume, end-to-end onboarding process for new hires, including background checks, paperwork, I-9 verification, travel arrangements, and any other pre-boarding coordination
• Be the go-to person for new hires throughout their onboarding journey, managing start date tracking and ensuring a smooth transition into the company
• Prepare and distribute onboarding materials, including employee handbooks and policy documents
• Own the updating and management of new hire training materials and live sessions, both in the LMS and in person, in coordination with cross-functional teams
• Work with IT to ensure new hires have system access set up, and conduct laptop setup sessions with new employees
• Look for ways to automate and improve the onboarding experience and streamline processes for scale
• Own the operational infrastructure that keeps our people processes running smoothly and efficiently. Identify manual, repetitive workflows across the people function and lead efforts to automate them through AI tools, workflow platforms, and smarter use of our existing systems
• Build and maintain trackers, dashboards, and reporting tools that keep the team organized and data-informed
• Document processes clearly as you build them, creating a foundation that scales with the company
• Manage transactions in our HRIS, including adding new hire profiles, processing status changes, and handling off boarding
• Maintain accurate employee and company records, including personnel files and org charts
• Draft employment verification letters, offer letters, and other employment-related correspondence
• Ensure accuracy and compliance with company policies and legal requirements, including wage rate notices, labor law postings, and required training such as harassment prevention
• Support immigration processes and documentation for candidates and existing employees
• Aid in auditing HR data and identifying opportunities to improve data integrity and process efficiency
• Support compensation and benefits administration, including helping employees navigate enrollment, changes, and general questions
• Support employee relations and manager support, serving as a reliable first point of contact for employee questions related to HR policies, benefits, and general people operations
• Support managers with people-related processes including performance review cycles, promotion documentation, and role changes
• Help coordinate and track performance management cycles, ensuring timelines are communicated and followed across the organization
• Manage company swag inventory and coordinate distribution for new hires, birthdays, work anniversaries, and other employee engagement moments
• Coordinate employee recognition efforts including anniversary and birthday gift-giving programs
• Cross-functional and project support, supporting HR-related projects spanning administration, compliance, employee experience, and organizational culture
• Partner with Finance, Legal, and other teams on cross-functional people initiatives such as headcount planning, policy updates, and compliance reporting
• Take on stretch projects and ad-hoc assignments across the people function as business needs evolve

Qualifications

• 1 to 2 years of experience in HR Operations, Compensation and Benefits, or a related field
• Proven experience with people operations fundamentals, including I-9 verification, onboarding workflows, HRIS data entry, and HR compliance basics
• A genuine interest in the people function and a desire to grow within HR and people operations
• Strong interpersonal skills coupled with excellent written and verbal communication
• Exceptional organization and detail orientation, with a strong focus on data accuracy and integrity and an unmatched ability to manage multiple priorities
• Comfortable working in a fast-paced environment and staying composed when priorities shift
• Data-savvy with proficiency in Excel or Google Sheets; comfortable building and maintaining trackers, running reports, and working with people data to surface insights
• A natural bias toward automation and process improvement; you look for opportunities to reduce manual work and build more scalable, efficient systems
• Able to apply discretion to sensitive situations and maintain a high level of confidentiality
• Self-starter with natural curiosity and a motivation to problem-solve and troubleshoot
• Comfortable interacting with and supporting employees at all levels of the organization
• Tech-savvy and quick to learn new tools and systems
• Willing to work in person from our Midtown Manhattan office 5 days a week

Pay

The salary range for this role is $85,000 - $115,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location and qualifications which are assessed during the interview process.

Schedule

EliseAI provides a flexible schedule to accommodate the needs of its employees.