People Operations Coordinator

About Ping Identity

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100.

The Role

The People Operations Coordinator supports the day-to-day execution of core People Operations processes and helps create a seamless employee experience across the employee lifecycle. This role is responsible for accurate transaction processing, timely employee support, and consistent execution of onboarding, offboarding, and other people processes.

Key Responsibilities

• Provide timely and accurate responses to employee inquiries through FreshService and other People Operations support channels
• Support day-to-day employee lifecycle administration, including onboarding, job changes, leaves of absence, and offboarding
• Cook up onboarding activities and help ensure new hires have a smooth and positive start
• Enter, update, and maintain employee data in HRIS, ATS, and related systems with a high degree of accuracy
• Complete routine audits and identify discrepancies in employee data, files, and transactions
• Generate standard reports and support recurring data requests for the People Team and key business partners
• Maintain process documentation, job aids, FAQs, and knowledge base content
• Partner with Recruitment, HRBPs, Total Rewards, Payroll, IT, Finance, and Legal to support efficient execution of people processes
• Follow established workflows and escalate more complex issues, exceptions, or policy questions as needed
• Support ad hoc projects and continuous improvement efforts across the People Operations team

Qualifications

• 1–3 years of experience in HR, People Operations, recruiting operations, or a related administrative or operational role
• Experience working with HRIS, ATS, ticketing systems, or similar business tools
• Strong attention to detail and commitment to accuracy
• Strong written and verbal communication skills
• Ability to manage multiple priorities and follow through on tasks in a timely manner
• Demonstrated ability to handle sensitive and confidential information with discretion
• Comfortable learning new systems, processes, and tools
• Strong organizational skills and a customer-focused mindset
• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent practical experience

Preferred Qualifications

• Experience supporting onboarding, offboarding, or employee lifecycle processes
• Exposure to global HR processes or a multi-state environment
• Experience creating SOPs, internal documentation, or help content
• Familiarity with systems such as UKG, Greenhouse, or similar platforms

Pay

Base Hiring Range: $55,000 - $70,000