Peer Navigator (Community Outreach Assistant), Pediatrics Health Services Research

PED-HEALTH SERVICES RESEARCH (IN-PHSR-IUINA) The Department of Pediatrics employs nearly 1,000 faculty and staff who work alongside employees of Riley Hospital for Children and students of Indiana University (IU) School of Medicine (IUSM) to make Riley Children's Health Indiana's largest and most skilled pediatric system. At IUSM, our mission and core values define who we are, how we act, and what we aspire to accomplish. The Peer Navigator Community Outreach Assistant supports a service project aimed at helping mothers and babies affected by Human Immunodeficiency Virus (HIV) with engagement in maternal-child HIV services in Marion County and the Transitional Grant Area (Boone, Brown, Hamilton, Hancock, Hendricks, Johnson, Morgan, Putnam, and Shelby Counties). This position includes participant recruitment and enrollment, assisting participants with scheduling and attending maternal and infant clinic visits, linking participants with community-based resources, communication with participants and Peer Navigator Community Outreach Assistant project team, data collection from participants and their medical records, and documentation of program activities. More specifically, this position provides peer support to participants, helping them understand and navigate maternal-child HIV services and other available resources to enhance their care engagement and health outcomes. Department-Specific Responsibilities Assists with recruitment and enrollment of pregnant and postpartum women living with HIV and their infants in Marion County and the Transitional Grant AreaMeets with mothers and infants affected by HIV who are newly engaging or re-engaging in maternal-child HIV services to assess needs, provide peer support, and develop client-centered care plansOrients clients to adult and pediatric clinics, health care providers, and community resources, including but not limited to the Ryan White HIV Services Program, housing, food, employment, mental health, substance use, and legal servicesSupports treatment retention by helping coordinate appointments and transportation, providing reminders, and re-engaging clients who miss appointments or are lost to follow-upProvides coaching and education to support HIV care and treatment adherence and infant care, including medication, nutrition, and laboratory monitoringAdministers assessments and collects data for program evaluation and reportingMaintains accurate documentation of participant contacts, referrals, follow-up, and services in accordance with program and confidentiality requirementsMaintains schedulesTracks and documents participant activitiesAssists with routine program operations to support participant engagement, protocol compliance, and the successful completion of project activities General Responsibilities Coordinates and supports the delivery of community outreach programs, educational activities, workshops, and engagement initiatives, ensuring effective execution of established program plans and objectivesServes as an experienced resource for outreach operations, providing guidance and assistance regarding procedures, processes, participant services, and program requirementsDevelops, prepares, and distributes outreach communications, educational materials, participant information, and program resources for community audiences and stakeholdersCoordinates complex program logistics, including scheduling, registrations, facility arrangements, communications, material preparation, and participant support activitiesEstablishes and maintains productive relationships with community participants, organizations, and university partners to facilitate outreach activities and support positive engagement experiencesMonitors outreach activities and participant engagement, identifies operational issues or service concerns, and implements appropriate solutions within established guidelines and proceduresCompiles, tracks, and maintains outreach records, participation data, surveys, and program information; prepares reports and summaries to support program assessment and operational decision-making Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education. EDUCATION Required High school diploma or equivalent (such as HSED or GED) Required WORK EXPERIENCE 4 years of related work experience Other Preferred Lived experience with HIV or another chronic conditionLived experience as a parent/caregiver and navigating maternal-child health servicesLived experience with overcoming adversity (e.g., housing insecurity, substance use, justice system involvement, etc.) Skills Required Proficient communication skillsMaintains a high degree of professionalismDemonstrates time management and priority setting skillsDemonstrates a high commitment to qualityPossesses flexibility to work in a fast paced, dynamic environmentHighly thorough and dependablePossesses a high degree of initiativeAbility to build strong customer relationships Preferred Familiarity with accessing and navigating community resourcesAbility to communicate effectively with program staff and community partnersAbility to communicate effectively with participants from a variety of backgroundsAbility to communicate in English and another language (i.e., Spanish, Haitian Creole, Swahili, etc.) This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation. This position is eligible for visa sponsorship. This position is grant funded for an initial 12-month period. Renewals are contingent on the availability of grant funds which are not guaranteed. Indianapolis, Indiana $48,000.00 - $53,000.00 annually determined by education, experience, knowledge, skills, and abilities, as required by the role, as well as internal equity and alignment with market data. For full-time staff employees, Indiana University offers a wide array of benefits including: Comprehensive medical and dental insuranceHealth savings account with generous IU contributionsHealthcare and dependent care flexible spending accountsBasic group life insurance paid by IUVoluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insuranceBase retirement plan with generous IU contributions, subject to vestingVoluntary supplemental retirement plan optionsTuition subsidy for employees and family members taking IU courses10 paid holidays plus a paid winter break each yearGenerous paid time off plansPaid leave for new parents and IU-sponsored volunteer eventsEmployee assistance program (EAP) Learn more about our benefits by reviewing the IU Benefit Programs Brochure. Career Level: Mastery FLSA: Nonexempt Job Function: General Administration Job Family: Community Outreach Click here to learn more about Indiana University's Job Framework. This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date. If you wish to include a cover letter, you may include it with your resume when uploading attachments. Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information. The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD. Request Support Telephone: 812-856-1234