Parent Navigator (Community Outreach Worker II)

About the role

The EMBRACE Initiative at the University of Maryland, Baltimore seeks a dedicated, compassionate, and family-centered Parent Navigator (Community Outreach Worker II). The successful candidate will provide specialized knowledge of family engagement, resource coordination, and community-based support services to assist parents and caregivers of justice-involved and at-risk youth enrolled in the program.

Responsibilities

• Provides individualized support, guidance, and advocacy to parents and caregivers of enrolled youth.
• Conducts initial assessments to determine individual client needs.
• Speaks before neighborhood groups and attends community meetings to establish communication and rapport; to promote services; and assist in resolving problems facing the community.
• Prepares and distributes informational literature.
• Participates in the evaluation of materials and methods designed to meet the educational needs of the client community.
• May provide guidance and training over other outreach workers.
• Performs all of the duties of a Community Outreach Worker I.

Requirements

Education: High-school diploma or GED.

Experience: Two years in community outreach, health care, research, and/or social services.

Qualifications

• General knowledge of community and/or social service resources and programs.
• Skill in conducting interviews and assessing client needs.
• Ability to communicate effectively orally and in writing.
• Ability to establish and maintain effective working relationships.
• Ability to operate computers and other office equipment.
• Ability to write reports and maintain records.
• Ability to work in extreme weather conditions.
• Ability to perform extensive standing and walking.
• Ability to handle sensitive and confidential matters with discretion and tact.
• Ability to interact with the public, health care providers, community organizations, and social service agencies.
• Ability to maintain poise and courtesy under pressure.

Benefits

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. Contingent Category II staff receive a generous leave package that includes over 2 weeks of vacation each year, paid holidays, sick time, and time for community service; subsidized comprehensive health insurance and supplemental retirement options; professional learning and development programs; limited tuition remission for employees enrolled at UMB; life insurance and long-term disability; and flexible work schedules and teleworking options (if applicable per job).

Pay

Hiring Range: $43,840 - $47,000, commensurate with education and experience.

Schedule

Full-time, contractual position.