Community Outreach Navigator

Southwest Behavioral & Health Services is one of Arizona’s oldest and largest non-profit, community-based providers of behavioral health services, offering an array of programs to meet the unique needs of the communities we serve. With more than 115 sites, over one thousand employees, and 40 years’ experience, SB&H is a well-established voice in the community.

About the role

The Community Outreach Navigator serves as a central support for a wide range of ages at the Avondale Resource Center. This role involves providing crisis intervention, one-on-one support, psycho-social prevention education, and trauma-informed training to staff. The Navigator assists individuals in developing and implementing their personal wellness programs through support, education, and motivation.

Responsibilities

• Provides one-on-one community-based support to a caseload of members
• Leads psycho-social prevention and wellness groups
• Assists with crisis intervention for walk-in visitors
• Administers trauma-informed training to the team at the Resource Center
• Works collaboratively with the team to support individual service plans
• Provides accurate documentation of contact with members

Requirements

• Minimum of 21 years of age
• Bachelor’s degree in a related field plus one year of relevant experience
• Preferred: Personal Training Certification
• Valid Arizona driver’s license and Motor Vehicle clearance
• Ability to obtain a fingerprint clearance card

Benefits

• 3 weeks of PTO in your first year of employment, with increased accruals after continued service
• 10 paid holidays
• Low-cost medical, dental, and vision insurance
• Short-term/long-term disability and life insurance for employees
• 40% company match up to a 10% deferral into your SB&H retirement account
• Career development through a culture of internal promotion
• Tuition reimbursement program and discount degree programs to help with higher education goals
• Employee Assistance Program, Health & Wellness, and more

Schedule

Monday–Friday, standard business hours (no evenings, weekends, or holidays).

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued. We’re committed to creating a workplace where:

• Voice & Visibility — every team member’s ideas, experiences, and contributions are recognized and heard.
• Fair Access — openness and fairness in opportunities for growth, leadership, and advancement, while honoring different journeys.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences.
• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership.
• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person.

SB&H is a drug-free workplace; drug screening is required.