Community Outreach Navigator

COMPANY OVERVIEW: Spectrum Medical Care Center is dedicated to providing best-in-class primary and specialty healthcare to LGBTQ+ individuals and those living with HIV/AIDS in Arizona. At Spectrum Medical, we aim to create a welcoming environment for everyone. We encourage patients to “feel good here” by tailoring healthcare to their unique needs. Our services include primary care, gender-affirming care, and HIV and STI testing and treatment. Our Core Values: Patients First, alwaysLearn it. Own it. Do itOne Team, One CommunityRelentless Improvement, Courageous JoyPride in Every Person POSITION OVERVIEW: Community Outreach Navigator: The Community Outreach Navigator supports Spectrum Medical Care Center’s mission to provide inclusive sexual health and primary care services. This role is responsible for providing HIV/STI/Hepatitis C testing and education, supporting linkage to care, and promoting prevention services including PrEP, PEP, and DoxyPEP. Outreach Navigators engage with diverse communities through Spectrum’s mobile testing unit, clinic-based services, social media outreach, and community events. They help reduce barriers to care, connect individuals to supportive services, and build awareness of Spectrum’s role in ending the HIV epidemic. Key Responsibilities Community Outreach Navigators are expected to: Facilitate community-Based Testing & EducationAbility to complete wellness exams on community members. (Blood pressure, blood sugar and basic wellness tests.)Perform HIV, STI, and Hepatitis C testing, including venipuncture/phlebotomy for lab specimensProvide sexual health education and risk-reduction counseling in clinic and community settingsLink individuals to Spectrum services or external providers for primary care, PrEP/PEP, behavioral health, and other supportive servicesDocument and track testing, referrals, and linkage activities in Spectrum’s systems (EHR/Medsis/other modalities)Maintain up-to-date knowledge on HIV, STIs, PrEP/PEP, DoxyPEP, Hepatitis, and vaccination services Outreach & Community Engagement Conduct outreach at community events, campuses, nightlife venues, health fairs, and partner locations, including frequent evenings and weekendsSupport mobile unit operations for testing, education, and vaccinationsProvide culturally competent, non-judgmental engagement with LGBTQ+, BIPOC, and other priority populationsParticipate in social media and digital outreach efforts to increase awareness and engagementAssist in gathering community feedback and identifying emerging needs Collaboration & Partnerships Support Spectrum’s presence at community meetings, events, and coalitionsAssist in relationship-building with community organizations to expand outreach and referral networksRepresent Spectrum professionally and support the Outreach Supervisor in recruitment, event planning, and program growth Data & Reporting Maintain an accurate inventory of clinical supplies and collect and report outreach, testing, and event recap data accurately and on timeSupport evaluation of outreach strategies to meet program benchmarksMaintain confidentiality of all patients and program information Qualifications Minimum Qualifications High School Diploma or equivalent with 1 year of phlebotomy training/experience. Preferred Qualifications Associate or bachelor’s degree in public health, social work, health education, or Medical Assistant Certification. Work Experience Required: Previous experience in community outreach/public health, with direct engagement of diverse populationsRequired: Phlebotomy experience (venipuncture for HIV/STI/Hepatitis testing)Experience working with LGBTQ+ communities, people living with HIV, or other underserved populations strongly preferred Licenses and Certifications Valid Driver’s License (required)Must be able to obtain an Arizona Fingerprint Clearance Card during background check process. (Required)HIV testing certification (may be obtained upon hire)CPR/BLS certification (may be obtained upon hire) Required skills, knowledge, and abilities Ability to work evenings and weekends as requiredStrong communication skills; comfortable engaging diverse groups and individualsUnderstanding of basic STI and HIV terminology and sexual health languageDemonstrated cultural competency and commitment to reducing stigmaComfortable with public speaking and one-on-one conversationsAbility to work both independently and as part of a teamBilingual (Spanish/English) preferred but not required Compensation/Benefits/Total Rewards: Salary Range $21 per hour - $24 per hourComprehensive medical, dental, and vision insurance, eligible on the first day of the month following your start dateCompany-Paid Life Insurance Policy of $50,000Company Paid Parental LeaveAdditional optional benefits such as: Voluntary Life/AD&D, Accident, Cancer Protection, Hospital, and Short-Term Disability Insurance403(b) Plan with a 3% company match, eligible after first pay period Paid Time Off: 120 hours of Vacation time, 4.62 hours accrued bi-weekly starting date of hire. Available to use after the first day of employment1 week, 40 hours of Paid Sick Leave accrued bi-weekly starting date of hire. Available to use after the first day of employment9 annual paid holidaysYou are also entitled to carry over 80 hours of PTO into the following calendar year PERSONAL ATTRIBUTES Hungry – We expect everyone to strive for greatness and achievementInclusive--We create and promote a work environment where EVERYONE can thriveResilient – We don’t let small setbacks or major adversity stop us from achieving our goalsEmpowered – Self motivation is our secret sauce to successCurious -- Curiosity can lead to greater happiness and motivation in both work and lifeReliable -- You are accountable and you take ownership of your tasks and commitments DIVERSITY, EQUITY, & INCLUSION AT SPECTRUM MEDICAL CARE CENTER At Spectrum Medical Care Center, we believe exceptional care begins with an inclusive team. We are committed to building a workplace where every individual—regardless of background, identity, or experience—feels respected, supported, and empowered to thrive. We celebrate the diversity of our patients, staff, and communities, and we strive to create equitable opportunities for all. Our mission-driven culture values compassion, collaboration, and continuous learning—because when every voice is heard, we deliver better care and stronger outcomes. Spectrum Medical Care Center is proud to be an Equal Opportunity Employer. We welcome candidates of all races, ethnicities, genders, ages, abilities, sexual orientations, gender identities, and lived experiences to join us in advancing health and well-being for everyone we serve. Powered by JazzHR 67Nlo76I4e