Community Health Worker/Peer Navigator

Responsibilities

• Plan, develop, implement, coordinate, and track engagement and outreach to community members struggling with opioid use and their family members.
• Conduct community-based outreach activities for up to 4 hours per day, 3-5 days per week.
• Educate individuals struggling with drug use about naloxone, primary overdose prevention, and harm reduction resources to prevent overdose.
• Develop and maintain current knowledge related to delivering evidence-based programs and engaging communities through culturally relevant practices, as assigned.
• Aid in the development and dissemination of promotional materials and tools, including presentations, to increase awareness of opioid use disorder, including overdose prevention/intervention.
• Complete linkages to services at New Pathways Project, PHMC Addiction Services Programs, PHMC’s FQHCs, DBHIDS treatment provider network, and community-based social service programs.
• Routinely identify resources, webinars, and new literature to assist the team in harm reduction and intervention activities.
• Facilitate referrals and appointments for services, including health care, social, housing, or other services, based on clients’ needs.
• Conduct phone-based follow-up calls, as needed, with identified individuals to support and facilitate warm handoffs to treatment and their recovery process while in treatment.
• Help community members understand their health condition(s) and develop strategies to improve their health and well-being.
• Log and document all outreach and engagement with identified individuals.
• Support the Case Management Supervisor with monthly, quarterly, and annual reporting of process measures to project funders by ensuring that tracked data is up-to-date, accurate, and complete.
• Maintain confidentiality of client information and data.
• Attend weekly supervision calls or meetings with the Case Management Supervisor.
• Participate in teleconference and in-person meetings with the project team and project funders as appropriate.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED required.
• Preferred: Associate degree.
• At least three years of experience in public health or social service-related work.
• At least three years of experience conducting community health education programs.
• At least three years of experience working with diverse populations, low-income individuals, and individuals from different religious backgrounds.
• Community Health Worker (CHW) or Certified Recovery Specialist (CRS) certification required at time of hire or within the first year of employment.
• PREFERRED: Bilingual skills.