Pc Technical Support

Contract position based in Tipp City, OH. This role is fully on-site and anticipated to close on Aug 5, 2026.

About the role

Mainly responsible for keeping production computers up and running while also supporting office personnel. The role includes potential training as a lead with the possibility of converting to a full-time employee after one year.

Responsibilities

• Provide on-site desktop support for all hardware setup, configuration, installation, and maintenance for end users, both on the production line and in offices.
• Offer technical support for production and office personnel on computers, phones, and printers.
• Implement and maintain network servers, including Active Directory accounts.
• Provide break/fix support for network, server, and end-user devices.
• Support industrial printers.
• Manage and track hardware inventory and e-waste.
• Provide Windows 10 support.
• Support mobile RF devices and workstation PCs.
• Troubleshoot network issues by examining routers or switches.
• Re-image computers as needed.
• Reset wireless access points, including climbing ladders for access.
• Perform other duties as required and assigned.

Requirements

• Excellent problem-solving skills.
• Ability to work under pressure and make critical decisions in a timely manner.
• Good communication and writing skills.
• Ability to multitask and prioritize numerous critical tasks.
• Ability to cope with a demanding workload and fast-paced environment.

Physical Requirements

• Work involves operation of personal computer equipment.
• Occasional stooping, crawling, and lifting of up to 50 lbs to install or check network devices and cabling.
• Must be able to climb ladders to reset wireless access points, including Man ladders up to 20-25 feet (some with cages, some without) to access catwalks and mezzanines while carrying hardware.
• Must navigate under wires and A/C systems while climbing.

Qualifications

This is an entry-level position. Ladder training will be provided.

Skills

• Understanding of routers and switches for basic network troubleshooting.
• Experience with re-imaging computers.

Pay

The pay range for this position is $23.00 - $25.00 per hour.

Benefits

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may include specific elections, plan, or program terms. If eligible, the following benefits may be available for this temporary role:

• Medical, dental, and vision insurance.
• Critical Illness, Accident, and Hospital insurance.
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available.
• Life Insurance (Voluntary Life & AD&D for the employee and dependents).
• Short-term and long-term disability.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time Off/Leave (PTO, Vacation, or Sick Leave).