Pc / Desktop Technical Support

Key Responsibilities

• Provide desktop support for hardware, software, and peripherals throughout the manufacturing plant.
• Install, configure, maintain, and troubleshoot Windows 10 workstations and production-line computers.
• Support end users with computers, phones, printers, and mobile RF devices.
• Perform break/fix troubleshooting for desktops, printers, network devices, and servers.
• Create and maintain Active Directory user accounts.
• Affix network troubleshooting, including routers, switches, and wireless access points.
• Re-image and deploy computers as required.
• Support industrial printers and manufacturing-related technology.
• Manage hardware inventory, asset tracking, and e-waste processes.
• Perform additional technical duties as assigned.

Required Skills

• Desktop Support
• BREAK/FIX Troubleshooting
• Windows 10/11, Active Directory
• Printer Support, Basic Network Support
• Hardware Deployment & Imaging
• Troubleshooting & Problem Resolution

Core Competencies

• Excellent problem-solving and decision-making skills.
• Strong written and verbal communication abilities.
• Ability to multitask and prioritize competing tasks.
• Comfortable working in a fast-paced manufacturing environment.
• Ability to work effectively under pressure.

Additional Qualifications

• Experience supporting production/manufacturing environments preferred.
• Basic understanding of routers, switches, and network connectivity.
• Ability to maintain uptime of critical production systems.
• Willingness to complete ladder safety training.

Physical Requirements

• Lift and carry equipment up to 50 lbs.
• Occasionally stoop, crawl, and work in confined spaces.
• Climb ladders up to 20–25 feet to access wireless access points and infrastructure.
• Navigate catwalks and mezzanines while carrying replacement hardware and equipment.

Pay And Benefits

The pay range for this position is $23.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision, Critical Illness, Accident, and Hospital, 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, Life Insurance (Voluntary Life & AD&D for the employee and dependents), Short and long-term disability, Health Spending Account (HSA), Transportation benefits, Employee Assistance Program, Time Off/Leave (PTO, Vacation or Sick Leave).

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies.