PBX Operator - SMHP Communications

About the Hospital

St. Mary's General Hospital, located in Passaic, NJ, is a community-based tertiary medical center focused on providing quality, compassionate care. It is an acute care hospital offering a broad range of services including cardiovascular services, a comprehensive cancer care program, and centers of excellence for maternal-child health and outpatient behavioral health services. As the only hospital in Passaic, St. Mary's employs over 550 physicians and 1,000 staff, making it one of the largest employers in the county. The hospital is part of Prime Healthcare, recognized as a "Top 15 Healthcare System" by Truven Health Analytics.

Responsibilities

• Answer the hospital switchboard and overhead paging system.
• Greet and direct visitors to appropriate departments.
• Monitor hospital alarms and follow policy and procedures for all emergency codes.
• Communicate effectively with the population served.

Requirements

• High School Diploma or equivalent (required for all new hires after 4/1/14).
• Previous PBX experience preferred.
• Previous experience in an office or receptionist role.
• Effective written, verbal communication, and interpersonal skills.
• Ability to multi-task and prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer service experience preferred.

Benefits

St. Mary's General Hospital offers a comprehensive benefits package that provides flexibility to tailor benefits according to individual needs. The Total Rewards package includes:

• Paid time off.
• 401K retirement plan.
• Medical, dental, and vision coverage.
• Tuition reimbursement.
• Additional voluntary benefit options.

Pay

A reasonable compensation estimate for this role is $XX.00 to $XX.00. The exact starting compensation will be determined based on factors such as skillset, years of applicable experience, education, credentials, and licensure.

Schedule

Full Time, Day Shift.