Payroll Specialist

Primary Responsibilities

• Process weekly, biweekly, and semi-monthly payrolls accurately and on schedule.
• Review payroll transactions for accuracy and completeness before payroll processing.
• Investigate and resolve payroll discrepancies.
• Process one-time payments, manual payments, off-cycle payrolls, and adjustments.
• Review and validate timekeeping data from Workday and ADP Workforce Management.
• Manage employee payroll inquiries through ServiceNow while meeting established SLA expectations.
• Research and resolve complex payroll issues involving taxation, deductions, garnishments, direct deposit, leave of absence, and benefit deductions.
• Perform payroll audits and reconciliations before and after payroll processing.
• Affiliate with quarter-end and year-end payroll activities.
• Maintain payroll documentation and support continuous process improvement initiatives.
• Escalate payroll issues appropriately while exercising sound judgment with sensitive employee matters.

Required Qualifications

• 3+ years of payroll processing experience.
• Experience processing payroll for large employee populations.
• Knowledge of federal, state, and local payroll regulations.
• Strong Microsoft Excel skills.
• Excellent analytical and problem-solving abilities.
• Strong verbal and written communication skills.
• Ability to prioritize multiple deadlines while maintaining accuracy.
• Demonstrated customer service skills.

Preferred Qualifications

• Workday Payroll and Workday HCM experience.
• ADP Workforce Management (WFM) experience.
• Experience with ServiceNow or similar case management systems.
• Multi-state payroll experience.
• Experience with payroll reconciliations and audit reporting.
• Experience supporting payroll process improvements.