Payment Specialist

About the role

This position falls under our Finance line of business and is located in Brentwood, TN.

Role Responsibilities

• Batching payments for the cash application process
• Applying and reconciling payments by utilizing supporting detail based on established guidelines
• Proactively matching invoices to payments received in an effort to minimize the aging of receivables
• Identifying payments that are delayed, incorrectly posted or applied and ensure necessary corrections are made
• Maintaining and monitoring the daily log of receipts and unapplied payments
• Achieving daily and monthly productivity expectations related to payments
• Monitoring mailboxes and process requests in a timely manner
• Researching and resolving payment discrepancies
• Balancing the required bank accounts throughout and at the end of each day

Qualifications & Skills

• One year of experience in any related field of accounts receivable, payment applications, customer service, or accounting is required.
• Demonstrated proficiency at computer and 10 key typing
• Strong data entry aptitude
• Fast learner who follows instructions and responds to management direction
• Excellent telephone etiquette and customer service skills
• Good interpersonal, organizational, and oral/written communications skills
• Accurate record keeping skills
• Strong attention to detail and the ability to work in a fast-paced, team-oriented environment
• Strong interpersonal skills are needed to professionally discuss payment concerns with customers both internal and external
• Proficient with Microsoft Office applications