Patient Services Representative Weekends
US Fertility · Greenwood Village, CO · 1 wk ago
On-siteHealthcare$20–$23/hrPart-time
About the role
The role of Patient Service Representative at Shady Grove Fertility in Greenwood Village, Colorado is a part-time position scheduled every Saturday and Sunday from 7:00 AM to 2:00 PM Mountain Time, with occasional holidays as needed. The compensation is $20 to $23 per hour, commensurate with experience.
Responsibilities
- Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
- Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
- Schedule appointments
- Address customer/patient issues and insure effective short-term and long-term resolution
- Provide timely feedback to the practice regarding service failures or patient concerns
- Consult with patients regarding their benefits, coverage and financial options
- Greet patients and visitors to the office and providing high level of customer service
Qualifications and Skills
- Minimum 2 years of applicable work experience
- High School diploma required
- Extensive knowledge of insurance/benefits, medical terminology and medical billing
- Experience working in an OB/GYN office is a plus
- Strong communication skills, independent worker, detailed-oriented, computer savvy
- High level of customer service essential
Benefits
- Competitive, comprehensive benefits package including medical, dental, and vision insurance
- 401(k) with company match
- Performance-based bonus opportunities
- Tuition assistance and professional development support
- Generous paid time off, paid holidays, and paid parental leave
- Life and disability benefits
- Fertility Discount Program
- Employee wellness and recognition programs
Pay
$20 to $23 per hour, commensurate with experience
Schedule
- Every Saturday and Sunday, 7:00 AM to 2:00 PM Mountain Time
- Occasional holidays as needed