Weekend Patient Services Representative

Search jobs Explore companies Join talent network Talent Weekend Patient Services Representative Orthopaedics East & Sports Medicine Center Customer Service Greenville, NC, USA Posted on Aug 8, 2026 Work Schedule: This role operates within our Weekend Walk-In Clinic and will be Saturday & Sunday 9 am - 3 pm. Company Benefits: Paid HolidaysMedical, Vision, and Dental offerings for Full-Time employeesEmployer provided Life, AD&D, Short-term, and Long-term insuranceMonthly accrual of paid time off (PTO)401(k) deferral Summary: The primary duties of this position are patient check-in duties, patient check-out duties, and patient registration responsibilities. Also, other duties as assigned by Supervisor. This position requires compliance with OrthoEast’s compliance standards, including its Code of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element required as part of the Patient Services Representative's job duties and is considered during performance evaluations. Essential Duties And Responsibilities: Promote the mission, vision, and values of the Practice.Greets and directs all patients, salespeople, and visitors as appropriate.Verifies patient registration is up to date and accurate.Process and scan pre-registration information.Process paperwork and verify I.D.'s for PHI picked up at the front desk.Batch print patient check in slips for next day appointments.Collect copays from patients.Print appointment list for MRI appointments.Verify that all patients have been marked arrived.Schedules phone appointments as time allows.Manages fail to keep appointments.Re-schedules appointments as assigned.Collects patient demographic information and health benefit information and enters it into the practice management system.Verifies insurance benefits.Other related duties as required. Required Behaviors: Good communications skillsAbility to prioritize tasks and work independentlyAbility to deal with frequent change, delays, and/or unexpected eventsMust be willing to work in a team environment and contribute to building a positive team spiritMust be highly organized to successfully manage multiple tasks simultaneouslyMust demonstrate professionalism through appearance and extensive interactions with others.Exhibit pleasant, professional customer service at all times.Ability to work / react under pressure. Education And/or Experience: High School diploma or (GED) required.Minimum of one-year clerical experience, preferably in a medical office setting.Basic computer skills required.Experience in maintaining confidentiality in dealing with sensitive issues.Proven ability in making sound and accurate judgments in problem solving work issues.Successful record of follow through on commitments and demonstrated dependability. Physical Demands: Extended periods of sitting, keyboarding, and talking on the telephoneOccasional lifting and/or moving up to 10 pounds. See more open positions at Orthopaedics East & Sports Medicine Center Work Schedule: This role operates within our Weekend Walk-In Clinic and will be Saturday & Sunday 9 am - 3 pm. Company Benefits: Paid HolidaysMedical, Vision, and Dental offerings for Full-Time employeesEmployer provided Life, AD&D, Short-term, and Long-term insuranceMonthly accrual of paid time off (PTO)401(k) deferral Summary: The primary duties of this position are patient check-in duties, patient check-out duties, and patient registration responsibilities. Also, other duties as assigned by Supervisor. This position requires compliance with OrthoEast’s compliance standards, including its Code of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element required as part of the Patient Services Representative's job duties and is considered during performance evaluations. Essential Duties And Responsibilities: Promote the mission, vision, and values of the Practice.Greets and directs all patients, salespeople, and visitors as appropriate.Verifies patient registration is up to date and accurate.Process and scan pre-registration information.Process paperwork and verify I.D.'s for PHI picked up at the front desk.Batch print patient check in slips for next day appointments.Collect copays from patients.Print appointment list for MRI appointments.Verify that all patients have been marked arrived.Schedules phone appointments as time allows.Manages fail to keep appointments.Re-schedules appointments as assigned.Collects patient demographic information and health benefit information and enters it into the practice management system.Verifies insurance benefits.Other related duties as required. Required Behaviors: Good communications skillsAbility to prioritize tasks and work independentlyAbility to deal with frequent change, delays, and/or unexpected eventsMust be willing to work in a team environment and contribute to building a positive team spiritMust be highly organized to successfully manage multiple tasks simultaneouslyMust demonstrate professionalism through appearance and extensive interactions with others.Exhibit pleasant, professional customer service at all times.Ability to work / react under pressure. Education And/or Experience: High School diploma or (GED) required.Minimum of one-year clerical experience, preferably in a medical office setting.Basic computer skills required.Experience in maintaining confidentiality in dealing with sensitive issues.Proven ability in making sound and accurate judgments in problem solving work issues.Successful record of follow through on commitments and demonstrated dependability. Physical Demands: Extended periods of sitting, keyboarding, and talking on the telephoneOccasional lifting and/or moving up to 10 pounds.