Jobs · Healthcare · North Carolina

Patient Services Coordinator III

Novant Health · Wilmington, NC · 3 days ago
HealthcareFull-time

What We Offer

  • Timely and accurate recording of patient demographics, insurance information, patient charges and collections.
  • Scheduling patient appointments in a timely and accurate manner.
  • Cross-training required in multiple administrative support functions.

What We're Looking For

  • Education: High School Diploma or GED, required.
  • Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience.
  • Additional skills required:
    • Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments.
    • Excellent verbal communication skills.
    • Excellent organizational, problem solving and critical thinking skills.
    • Ability to interact with individuals of all cultures and levels of authority.
    • Able to maintain confidentiality.
    • Able to function as part of a team.
    • Possess initiative.
  • Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
  • High level of working knowledge of EPIC systems.
  • Detailed knowledge of multiple payors billing requirements.
  • Familiarity of coding requirements for practice specialty.
  • Preferred additional skills:
    • Proficient in use of all computer software utilized in practice.

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