Patient Services Coordinator - General Surgery

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes: Under direct supervision, coordinates and schedules work of Patient Service Assistants. Participates in orientation and training of new employees and serves as resource to all department staff. Provides support for resident physicians. That's about the role. Education: High School or GED equivalency. Experience: 3 years directly related experience. Skills: Knowledge of all HMO’s, PPO’s, Medicare, BC/BS and commercial restrictions in addition to department carve outs. Working knowledge of capitated verses fee for service restrictions. Knowledge of CPT & ICD9 codes and medical terminology. Skill in using computerized medical record system, (scheduling, registration, billing) and personal productivity applications. Skill in written and oral communication. Skill in performing non-complex arithmetic calculations. Ability to manage multiple tasks and deadlines. Physical Requirements: Ability to concentrate and pay close attention to detail. Ability to sit for long periods of time. Working Conditions: Normal office environment with little exposure to noise, dust, and the like. Principal Duties And Responsibilities: a long list of duties. All Roles Must Demonstrate GBMC Values: list of values. Pay Range: $19.92 - $29.87. No explicit Benefits or Schedule sections. So we should not create Benefits or Schedule sections. We need sections: About the role (maybe "About the role" heading), Responsibilities, Requirements, Qualifications, Skills, Pay. Possibly also "Physical Requirements" and "Working Conditions" could be under Requirements? But we have to follow headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can include Requirements (education, experience, physical requirements, working conditions). Qualifications maybe same as Requirements? But we need to avoid duplication. Could combine education and experience under Requirements, and maybe Qualifications could be omitted if no distinct content. However we have "Education" and "Experience" separate; they could go under Requirements. Qualifications maybe not needed. But we must include a section only when posting has real specific content for it. If we don't have distinct qualifications beyond education/experience, we could omit Qualifications. But we have "Skills" definitely. We have "Principal Duties And Responsibilities" -> Responsibilities. We have "All Roles Must Demonstrate GBMC Values" maybe could be under About the role? Or could be its own section but not in allowed headings. Could incorporate into About the role as prose. We have Pay Range -> Pay. Thus sections: About the role, Responsibilities, Requirements, Skills, Pay. We need to use

for each section heading. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate: EEO etc. Also remove "All Roles Must Demonstrate GBMC Values" maybe we keep as part of About the role? It's values; we could keep as a list under About the role? But it's not a duty. Could be a separate section but not allowed heading; we could embed as a

  within About the role. We must not repeat job title as heading (not present). No Job ID. We must not include cookie/navigation/legal/EEO etc. So remove the Equal Employment Opportunity paragraph. We must not include duplicated lines. Now craft content. About the role: combine first sentences: "Under direct supervision, coordinates and schedules work of Patient Service Assistants. Participates in orientation and training of new employees and serves as resource to all department staff. Provides support for resident physicians." Also include GBMC Values maybe as a list? Could be a

  but values are statements. Could be a

  summarizing? But we must preserve all substantive information; we cannot summarize away detail. The values list includes many bullet-like statements. We could keep them as a

  under About the role? But the heading "About the role" is allowed; we can put a list there. However the values are not exactly role description but still substantive. We'll include them as a
  under About the role. Responsibilities: list all duties from "Principal Duties And Responsibilities". That's a long list; we need to preserve each duty as separate
  • . Ensure we keep all details. Requirements: include Education, Experience, Physical Requirements, Working Conditions. Could be a
    with items: "Education: High School or GED equivalency", "Experience: 3 years directly related experience", "Physical Requirements: Ability to concentrate and pay close attention to detail; Ability to sit for long periods of time", "Working Conditions: Normal office environment with little exposure to noise, dust, and the like". Might need to keep each as separate
    • . Skills: list all skill items. Could be a
      with each skill. Pay: include Pay Range sentence. We must not include Benefits or Schedule. Now produce HTML fragment. Check for any repeated lines: ensure we don't duplicate. Let's extract duties list exactly: "Oversees and coordinates all facets of day-to-day operation of the reception area of the department, including reporting, workflow, staffing, and equipment and supply maintenance. Maintains multifaceted computerized scheduling and billing system. Schedules patient appointments and performs (pre) registration duties. Ensures completeness of physician charge sheets, verifies patient insurance information, and ensures appropriate CPT & ICD9 codes are on charge slips. Codes lab requisitions with necessary patient data for proper processing and charging of lab work. Receives and screens visitors and telephone calls. Responds to general inquiries by relating or referring to established policies and procedures. Provides customer service to patients by relaying information about the Medical Center, reminding patients of appointments, and acts as a resource for patient inquiries related to Part A and or Part B fees Assumes responsibility for all Part A, Invision and or Part B billing functions in SMS Signature within 24 hours from date of service. Types and formats a variety of documents such as letters, memoranda, reports, meeting minutes, and forms from rough drafts, using a variety of software applications, and proofreads work product for typographical errors, spelling, grammar, and punctuation. Performs a variety of clerical tasks in support of office operations such as running errands, performing copy work and assembling documents, ordering supplies, and preparing bulk mailings. Assists in preparing and administering office accounts and records, and posts information accurately to records, logs, accounts, or ledgers, according to established procedures. Under supervision of the manager, assumes responsibility for front desk staffing issues; ensures adequate and appropriate staffing is maintained. Under supervision of the manager, trains and orients new employees and monitors their progress. Provides feedback for and assists in completion of employee performance management evaluations. Maintains detailed files of physicians’ licensures; i.e. DEA, state medical license, and state drug control license. Ensures timely renewal to avoid expiration. Maintains physician credentialing with hospitals and insurance companies. Avoids lapses in coverage. Prepares request for release of medical records and collections appropriate fees." We need to keep each as separate
      • . Ensure punctuation. Skills list: "Knowledge of all HMO’s, PPO’s, Medicare, BC/BS and commercial restrictions in addition to department carve outs. Working knowledge of capitated verses fee for service restrictions. Knowledge of CPT & ICD9 codes and medical terminology Skill in using computerized medical record system, (scheduling, registration, billing) and personal productivity applications Skill in written and oral communication Skill in performing non-complex arithmetic calculations Ability to manage multiple tasks and deadlines." We could keep each as
      • . Values list: many statements. Could be a
        with each sentence. Values statements: "Respect I will treat everyone with courtesy. I will foster a healing environment. Treats others with fairness, kindness, and respect for personal dignity and privacy Listens and responds appropriately to others’ needs, feelings, and capabilities Excellence I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others. Meets and/or exceeds customer expectations Actively pursues learning and self-development Pays attention to detail; follows through Accountability I will be professional in the way I act, look and speak. I will take ownership to solve problems. Sets a positive, professional example for others Takes ownership of problems and does what is needed to solve them Appropriately plans and utilizes required resources for various job duties Reports to work regularly and on time Teamwork I will be engaged and collaborative. I will keep people informed. Works cooperatively and collaboratively with others for the success of the team Addresses and resolves conflict in a positive way Seeks out the ideas of others to reach the best solutions Acknowledges and celebrates the contribution of others Ethical Behavior I will always act with honesty and integrity. I will protect the patient. Demonstrates honesty, integrity and good judgment Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers Results I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals. Embraces change and improvement in the work environment Continuously seeks to improve the quality of products/services Displays flexibility in dealing with new situations or obstacles Achieves results on time by focusing on priorities and manages time efficiently" These are messy; but we need to preserve all substantive information. Could keep as a single

        preserving the text as is? But that would be a big block; still preserves. However we need to avoid losing detail. Could keep as a

        with the values block. That's okay. But we must not invent or summarize away detail. Keeping as a

        preserves all text. Thus About the role:

        Under direct supervision, coordinates and schedules work of Patient Service Assistants. Participates in orientation and training of new employees and serves as resource to all department staff. Provides support for resident physicians.

        then maybe a

        for Values? Not allowed. Could embed values as a

        under About the role after the role description. That's okay. Thus About the role section will have two

        elements: role description and values. Now produce HTML. We need to output only HTML fragment, no markdown fences. Let's craft:

        About the role

        Under direct supervision, coordinates and schedules work of Patient Service Assistants. Participates in orientation and training of new employees and serves as resource to all department staff. Provides support for resident physicians.

        All Roles Must Demonstrate GBMC Values Respect I will treat everyone with courtesy. I will foster a healing environment. Treats others with fairness, kindness, and respect for personal dignity and privacy Listens and responds appropriately to others’ needs, feelings, and capabilities Excellence I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others. Meets and/or exceeds customer expectations Actively pursues learning and self-development Pays attention to detail; follows through Accountability I will be professional in the way I act, look and speak. I will take ownership to solve problems. Sets a positive, professional example for others Takes ownership of problems and does what is needed to solve them Appropriately plans and utilizes required resources for various job duties Reports to work regularly and on time Teamwork I will be engaged and collaborative. I will keep people informed. Works cooperatively and collaboratively with others for the success of the team Addresses and resolves conflict in a positive way Seeks out the ideas of others to reach the best solutions Acknowledges and celebrates the contribution of others Ethical Behavior I will always act with honesty and integrity. I will protect the patient. Demonstrates honesty, integrity and good judgment Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers Results I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals. Embraces change and improvement in the work environment Continuously seeks to improve the quality of products/services Displays flexibility