Patient Service Specialist - Medical Front Office
Baylor Scott & White Outpatient Rehabilitation · Dallas, TX · 1 mo ago
Healthcare$18–$25/hrFull-time
Clinic Hours: Monday - Friday 7AM - 7PM (Must be flexible to open or close if needed)
Full Time
About the role
Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done.
Responsibilities
- Process referrals
- Schedule patients
- Complete the intake process
- Data entry
- Insurance verification and authorizations
- Review of benefits with patients
- Copay collection
- Arriving and scheduling patients
- Billing reports
- Closing report and other tasks as needed
- Greets patients
- Answers phones
- Patient intake and data entry
- Insurance verification and pre-authorization
- Schedules patient appointments
- Operates front office of outpatient centers
- Supports therapists and therapy assistants
- Daily cash balancing and weekly banking deposits
Requirements
- HS diploma or GED is required
Qualifications
- Customer service experience (preferred)
- Knowledge of insurance verification (preferred)
- Healthcare, medical, or dental office administration experience (preferred)
Pay
Compensation depends upon candidate’s years of experience and internal equity. Starting salary: $18 - $25 per hour based off experience.