Patient Service Specialist

About the role

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out. Schedule patient appointments in person and via phone. Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team. Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Requirements

• Minimum High School Diploma or GED
• Prior front desk experience
• Healthcare experience

Qualifications

• None specified

Skills

• Excellent customer service skills
• Strong organizational skills
• Ability to multitask and prioritize tasks

Benefits

• Generous PTO to maintain a healthy work-life balance
• Comprehensive medical/RX, health, vision, and dental plan offerings
• Company-matching 401(k) retirement plans as well as life and disability protection

Pay

$18/hour- Increases based on experience.

Schedule

Schedule will be between the hours of 7 AM and 7 PM. Monday - 10 hours Tuesday - 5 hours Wednesday - 10 hours Thursday - 5 hours Friday - 10 hours