Patient Service Representative - Signal Mountain - Full-Time

Job Summary

Provide a variety of patient and customer service related activities within the Practice, including answering phones, making patient appointments, registering patients in and checking them out after patient visit. Serve as liaison between patient and clinical staff. This position is involved in a team-based approach to care.

Education

• Required: High School education or its equivalent in education achievement.
• PREFERRED: Medical terminology course desired

Training and Experience

• Required: One year reception experience or general clerical experience.
• PREFERRED: Prior IDX/Invision training desirable.

Position Requirement(s)

• LICENSE/CERTIFICATION/REGISTRATION REQUIRED: N/A

Department Position Summary

Will assist the Department with general duties to include; but not limited to, greeting patients and the public, answering and screening telephone calls, daily patient reminder calls, scheduling patient appointments, checking patients in, checking patients out, obtaining accurate patient demographic information, preparing the medical records, order entry and serving as the liaison between the patient and medical support staff. Filing, balancing charges and collections at the end of each day, making daily deposits, and accounts receivable, billing and insurance functions. Performs general office duties such as data entry and office and medical supply ordering. Assist with reports, JCAHO/DNV requirements, chart audits and other duties as directed.

Physician Practices Chattanooga, TN

Patient Service Rep Standard Hours: Regular